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Guide · Insulation batts

How long do insulation batts really last?

A fibreglass batt keeps working for as long as it stays dry and at the thickness printed on the pack, and the manufacturers warrant the product for decades. Plenty of the batts I measure in roofs are thinner than the pack says, so the question is thickness, not age, and a ruler through the manhole answers it in ten minutes.

Every line on this page is quoted from the manufacturers’ own documents, the industry handbook, government and research bodies or a laboratory report, with the source beside it.

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I’m Peter Johnson. I did my first insulation job with my dad in 1988, labouring and filling the hopper, and I’ve been in the industry ever since. We fit fibreglass and polyester batts and we make and pump in our own premium cellulose insulation, so I see both in the roof space (attic) of Queensland homes every week. This page is about batts, in the manufacturers’ own words. What our premium cellulose insulation does differently is at the bottom. If you are choosing a batt, start with our batt buyer’s guide.

Any compression cuts performance, says Fletcher

Fletcher Insulation, the Pink Batts manufacturer, answers the question “Can insulation be compressed to fit into a smaller frame?” on its own FAQ page with one line: “any compression will result in a reduction in performance”.

Old pink fibreglass batts shrunken and gapped between ceiling joists, with bare patches showing where the batts no longer fill the space
Old pink fibreglass batts between ceiling joists, shrunken and in pieces, with gaps showing between them.

“The designed thickness delivers the stated R-value and any compression will result in a reduction in performance.”

Fletcher Insulation (Pink Batts), FAQ, “Can insulation be compressed to fit into a smaller frame?”, insulation.com.au/faq

The industry body says the same thing in its installer handbook. ICANZ, the Insulation Council of Australia and New Zealand, is the industry’s council, not a manufacturer, and its handbook puts the rule in one sentence.

“Bulk insulation performance is a function of its nominal thickness.”

ICANZ (the industry body), Insulation Handbook Part 2, Professional Installation Guide, V6, 13 Dec 2020, section 3.6

The handbook’s next sentence says that “if the thickness of the insulation does not recover to its claimed value, then the thermal performance will be reduced.” The Australian Government’s Your Home guide tells homeowners the same: “Do not compress bulk insulation because this reduces its effectiveness” (yourhome.gov.au, “Insulation”, under “Installing bulk insulation”).

What the manufacturers state about thickness, with the document and clause:

  • Fletcher (Pink Batts): the warranty covers the R-value “when tested at their full required thickness at a mean temperature 23C” (Consumer Lifetime Product Warranty, Rev 2, 29 Apr 2024, page 1, item (d)). The ceiling batt data sheet says “Product must be installed without compression to keep its claimed R-value” (TDS Pink Batts Ceiling, Rev 7, 17 Feb 2025, “Maintenance and conditions of use”).
  • Knauf (Earthwool): ceiling batts “should not be compressed (squashed)” and “the products are designed to recover to their specified thickness” (Earthwool FAQ, earthwool.com.au).
  • Bradford (CSR): “Avoid compressing the glasswool insulation ... as it can reduce its thermal performance” (Installation Instructions, Ceiling Insulation, Rev 3).

A batt is a blanket of fine glass fibres with air trapped between them, and the trapped air is what slows the heat. Squash a 165 mm R3.5 batt to half its height and you have roughly half the insulation because you have pushed out half the trapped air. From below, the ceiling looks the same, and the house runs hotter in summer and colder in winter until someone climbs up and looks.

So does a batt wear out with age? A 2017 laboratory test on old batts says thickness is the whole story. Eight wall batts taken out of American houses after 31 to 54 years measured an average of 95.5% of the R-value on their label, and they had kept their thickness. The lab wrote that the effect of ageing “cannot be inferred” because nobody knew what the batts measured on the day they went in. A batt that holds its thickness holds its R-value, and the batt in your ceiling has had decades of possums, tradies and leaks to lose it. Our R-value depth tables give the thickness each R-value needs.

About this test

Show the test details
  • Who, for whom: Home Innovation Research Labs, Maryland, for NAIMA, the North American fibreglass and mineral wool manufacturers’ association. Report 4162.032-022317, 2017.
  • Product tested: eight kraft-faced fibreglass wall batts, labelled R-7 to R-13, cut from undamaged wall sections in seven American houses after 31 to 54 years in service. Not ceiling batts, not pack-stored batts.
  • Conditions: heat-flow-meter test to ASTM C518; test temperature and thickness not stated.
  • Result: measured R-value averaged 95.5% of label, range 75% to 109%.
  • What it does not show: any ageing effect (the report says so), ceiling batts, or a squashed or wet batt.
  • Source: NAIMA Aged Insulation Evaluation Report, 23 Feb 2017, Executive Summary, page 1; Table 2, page 8.

Shake each batt until it recovers

Knauf’s installation instructions for Earthwool ceiling batts tell the installer to “gently agitate the insulation by gently shaking or bouncing it on its side until it recovers to the thickness stated on the label.”

“Gently agitate the insulation by gently shaking or bouncing it on its side until it recovers to the thickness stated on the label.”

Knauf Insulation, Earthwool Ceiling Batts Installation Instructions, STEP 2

Why does a new batt need shaking back to its thickness? Because it has been squeezed flat in the pack, and the documents behind these brands say time in the pack matters.

Plastic-wrapped rolls of new glasswool insulation stacked in rows inside a steel shipping container
Plastic-wrapped glasswool rolls stacked in a steel shipping container. The photo says nothing about when they were made.

“Sensitive to the length of time they are stored under compression packaging.”

BRANZ Appraisal No. 238 (Pink Batts, New Zealand), clause 5.2, page 3; the same clause appears in Appraisal 648 (Knauf) and 301 (Bradford Gold)

What the documents say about storage and recovery, with the page and clause beside each line:

  • BRANZ appraisals for Pink Batts, Knauf glasswool and Bradford Gold all say glasswool batts are “sensitive to the length of time they are stored under compression packaging” and that a batt which does not recover its thickness “may not achieve the stated thermal resistance (R-value)” (Appraisals 238, 648 and 301, page 3, clause 5.2 in each; 301 reads “stored in compression packaging” and “thermal performance (R-value)”). Packs “must be released from the packaging and allowed to re-loft prior to installation”, and the time to loft “will depend upon the length of time the product has been packaged and stored” (238 clause 15.3; 648 and 301 clause 16.3).
  • Fletcher (Pink Batts): “Product must be allowed to fully recover before use (cannot be used crushed)” (TDS Pink Batts Ceiling, Rev 7, “Product limitations of use”). “Product must remain dry during transportation, storage, installation and usage”, and the warranty excludes damage “as a result of handling, storage or installation” (warranty, page 1 “Installation” and page 2 clause 6(b)).
  • Knauf (Earthwool): batts must be “transported and stored in dry conditions at all times between purchase and installation and without bearing the weight of other materials”, and the warranty excludes damage from “storage, shipping, handling or installation of the Product in an improper manner” (Earthwool Glasswool Warranty, sections 3.B and 4(a)). The instructions say “Don’t take the insulation out of the packaging until you’re in a position and ready to install” (Installation Instructions, STEP 2).
  • Bradford (CSR): “Store in the original packaging in a cool, dry area” and “Avoid packaging being stored under UV light (direct sunlight) for long periods” (Bradford Gold Ceiling Batts Product Technical Statement, Issue D, page 1).
  • What the Fletcher, Knauf and Bradford documents we read leave out: a maximum time in the pack, a recovery time in hours or days, and a stacking height.

A batt that stays flat is paid for at the full R-value on the pack and delivers less, which is why the next two questions, how long and how old, matter to your power bill.

About these appraisals

Show the test details
  • Who, for whom: BRANZ, New Zealand’s building research body, issued to the product holders: Tasman Insulation NZ (Pink Batts, 238, 30 Oct 2023), Knauf Insulation (648, 2022 amended Jan 2023) and CSR Building Products NZ (Bradford Gold, 301, 11 Sep 2023).
  • Product: the holders’ new glasswool batts, as packed.
  • Conditions: an appraisal is BRANZ’s written opinion on the manufacturer’s technical file. It reports no storage test, no storage time and no loss figure.
  • Result: the storage warning and the re-loft instruction quoted above.
  • What it does not show: how long is too long in the pack, or how much R-value a flat batt loses.
  • Source: Appraisal 238, Appraisal 648, Appraisal 301, page 3, clause 5.2 in each.

Installed within six months of manufacture

New Zealand batt manufacturers recommend installing within six months of manufacture.

Two New Zealand manufacturers put a number on time in the pack. Premier says its glasswool “should be removed from its compressed packaging within 6 months from the date of manufacture”, and Autex says its GreenStuf polyester should be “removed from compressed packaging within 6 months of manufacturing”.

“The initial performance of the insulation material may be reduced if it is stored for too long in its compressed packaging.”

Premier Insulation (New Zealand), Glasswool Install Guide, “Compliance statements”

Both sheets tie the six months to the product’s “initial performance”, which is the thickness and R-value it recovers to when the pack is opened. Neither sheet mentions the warranty, and neither gives a reason or a test behind the number. It is two manufacturers’ recommendation for their own products, not an industry rule.

So are the Australian manufacturers doing something different, and does anyone track it? The Fletcher, Knauf and Bradford documents we read set no time limit in the pack and describe no packaging technology, no stock rotation, no batch tracking and no storage rule for the shops that sell their batts. The New Zealand sheets say six months. The Australian sheets say nothing about months, so the question is yours to ask before you buy.

  • Ask the supplier: when was this batch made, and does the brand set a maximum time in the pack?

One fibreglass manufacturer has measured what humidity does to a packed product. Owens Corning’s own patent application reports fresh duct insulation held in wrapped bundles at 23°C and 92% humidity for 21 days, which recovered 14.6% to 20% less thickness than the same product stored dry, while the dry control bundles lost only 1.2% to 3.3%. That is duct insulation and recovered thickness, not ceiling batts and not R-value, and it was humidity in the pack, not time alone, that cost the thickness. In a Queensland shed in February, humidity is the condition the pack sits in.

About this test

Show the test details
  • Who, for whom: Owens Corning’s laboratory, for its own patent application US 2013/0067861 A1, “Packaging to improve shelflife of insulation products”, filed 2011, published 2013.
  • Product tested: fresh R6 flexible duct insulation, nominally 2 inches thick, bio-based binder, in rolls, in stretch-wrapped and double-wrapped bundles (Example 16).
  • Conditions: 73°F (23°C) at 92% relative humidity, and a day-night cycle, for 7 and 21 days; a dry ambient control for 7 and 21 days. Recovered thickness measured at 432 points per condition.
  • Result: 14.6% to 20% less recovered thickness after 21 humid days than the dry 7-day reference; the dry 21-day control lost 1.2% to 3.3% (Table 35).
  • What it does not show: ceiling batts, R-value, Australian products, or a loss from time alone.
  • Source: US 2013/0067861 A1 on Google Patents, search “Example 16” then “TABLE 35”. The company’s earlier patent US 5,556,682 says batts stored compressed “for example six weeks” lose recovery and names moisture as the cause (“Background Art”, paragraph 2).

Manufacturers don’t date their batts

Manufacturers don’t date their batts. How can you know how long they’ve sat in the bag?

The Australian Standard’s label rule asks for a batch code, a declared R-value and a thickness, and a manufacture date is not on the list. AS/NZS 4859.1:2018, Table 3.1, requires “batch identification or other traceability information” on every pack. None of the Fletcher, Knauf or Bradford documents we read carries a key to its batch codes, so the code on the wrapper tells you the batch and nothing else. Fletcher’s consumer warranty asks for “written proof of the date of purchase” when you claim (Rev 2, 29 Apr 2024, page 2, clause 7(c)), which is the day you bought the batts, not the day they were made.

Peter Johnson
Comfort Zone Insulation Team

“Whether the pack comes off a Bunnings shelf, a country hardware store’s rack, a contractor’s stockpile or someone’s leftover online stock, the receipt shows the product and the price, and nothing printed on the pack tells you when it was made or how long it has sat in the wrap. As far as I’ve ever seen, a shop or a contractor doesn’t match a batch code to the person they sold it to. The only one who can match a batch code to a manufacture date is the manufacturer, and you can’t ask them before you pick a pack off a shelf. The only batts I fit are polyester batts made to order for each job. We pick them up from the factory and they’re in the house within about a week, so they never sit in a warehouse or get trucked from depot to depot.”

Why does that matter to you? Because the appraisals of these same brands say time in the pack can cost the R-value, and a batt that stays flat is paid for at full R-value and delivers less. Ask the supplier when that batch was made. If they can’t tell you, there’s no way of knowing how long it has sat in the pack.

Illustration

Batch code, not a date: what the label rule lists

CEILING BATTSIllustrationR-VALUER3.5THICKNESS165 mmBATCH CODEK7-2291-BMANUFACTURED: (empty)Values and code are made up for the drawing
The Standard’s label rule (AS/NZS 4859.1:2018, Table 3.1) asks for a batch code, a declared R-value and a thickness. A manufacture date is not on the list. Not a real pack.

Five ways batts lose pack R-value

Here are five reasons the R-value printed on the pack may not be the R-value that goes into your roof, each taken from the manufacturers’ and the industry’s own documents, with the question to ask before you pay.

  1. Time under compression. The BRANZ appraisals for Pink Batts, Knauf and Bradford Gold say the batts are “sensitive to the length of time they are stored under compression packaging” and a batt that does not recover “may not achieve the stated thermal resistance (R-value)” (clause 5.2). Two New Zealand manufacturers say six months from manufacture. Ask: when was this batch made?
  2. Humidity in the pack. Owens Corning’s patent test measured 14.6% to 20% less recovered thickness after 21 humid days in the wrap, against 1.2% to 3.3% for dry storage (US 2013/0067861 A1, Table 35). Ask: where has this stock been kept, and for how long?
  3. Weight and sunlight on the packs. Knauf’s warranty requires storage “without bearing the weight of other materials” (section 3.B), and Bradford says “Avoid packaging being stored under UV light (direct sunlight) for long periods” (Product Technical Statement, page 1). Ask: how were the packs stacked and stored?
  4. No date on the pack. The Standard’s label rule asks for a batch code, not a date (AS/NZS 4859.1:2018, Table 3.1), and Fletcher’s warranty claim form asks for the purchase date (clause 7(c)). Ask: can you tell me the manufacture date for this batch code?
  5. No stated limit from the Australian brands. The Fletcher, Knauf and Bradford documents we read set no maximum time in the pack and no recovery time. The New Zealand manufacturers say six months. Ask: does this brand set a maximum time in the pack, and where is it written?

Those are the questions. The documents we read leave every answer to the buyer, so the R-value you get is only as good as the answers you get first.

Millimetre gaps cut R-value by 35%

BRANZ measured a wall panel in its guarded hot box at R2.40 with the batts fitted tight and R1.55 with 16 mm gaps around them, a 35% drop from gaps the width of a finger. The gaps were millimetres, not a share of the wall.

A 16 mm gap: R2.40 down to R1.55

R2.40R1.55Batts fitted tightWith 16 mm gapsmeasuredmeasured
A 35% drop. BRANZ guarded hot box, wall panel, R2.8 batt (BUILD 117, April/May 2010, pages 68 to 69). Walls, not ceilings.

“R2.40 without gaps and R1.55 with 16 mm gaps.”

BRANZ, “Poorly fitted wall insulation cuts thermal performance”, BUILD 117, April/May 2010, pages 68 to 69

The same article modelled smaller gaps and found that “4 mm gaps result in 12-15% lower system R-values” (page 69). Four millimetres is the thickness of two coins. BRANZ wrote that with 16 mm gaps the R2.8 batt behaved as if it were “half its nominal value”. Those were wall panels, where the batt is held between the linings and fits tightest, so a ceiling is a different test and the figures above are the wall’s, not the roof’s.

In one New Zealand ceiling, BRANZ measured R1.5 with 5 mm gaps open at some joins between sections, and R3.5 once the gaps were closed. One house, so an example, not a rule.

About this test

Show the test details
  • Who, for whom: Ian Cox-Smith, BRANZ Building Physicist, for BRANZ; published in BUILD 117, April/May 2010, Research section, pages 68 to 69.
  • Product tested: a high-performance R2.8 wall batt in a weatherboard-clad timber-framed wall, with edge gaps between the batt and the framing of 0 to 20 mm. New product. No face gaps.
  • Conditions: thermal models of two framings (studs at 450 mm; studs and dwangs at 600 mm); one panel (studs and dwangs at 600 mm) measured in the BRANZ Guarded Hot Box.
  • Result: measured R2.40 without gaps and R1.55 with 16 mm gaps (6% of the segment’s width and height), a 35% drop; the model gave R2.42 and R1.60. Modelled 4 mm gaps: 12 to 15% lower system R-values.
  • What it does not show: ceilings, Australian products, or a measurement at 4 mm (that figure is modelled, checked against the 16 mm measurement only).
  • Source: BRANZ BUILD 117, pages 68 to 69 (archived copy on the Wayback Machine if the live link stalls).

About this test

Show the test details
  • Who, for whom: Ian Cox-Smith, BRANZ Study Report SR211, “Installed performance of ceiling insulation”, 2009.
  • Product tested: ceiling insulation laid over the framing of one house (Ceiling A).
  • Conditions: in-situ heat-flux transducers; estimated measurement uncertainty 10%.
  • Result: first reading R1.5 with “small gaps (5 mm)” open at some joins; final reading R3.5 after the gaps were closed.
  • What it does not show: any other house, product or gap size; the two readings were taken at different times.
  • Source: BRANZ SR211 (2009), section 7.1 and section 8, Table 1, page 12.
Peter Johnson
Comfort Zone Insulation Team

“I’ve pulled R5 batts out of roofs that were torn in half down the middle so the pack went twice as far, and the customer got half the thickness they paid for. A torn batt leaves gaps as well as half the thickness, so the customer loses twice.”

Yellow fibreglass batts thrown loosely between timber roof rafters, lumpy and bunched, with open gaps where bare ceiling shows through
Yellow fibreglass batts laid loosely between roof timbers, lumpy and bunched, with open gaps between them.

5% gaps, up to 20% loss

The Pink Batts manufacturer says on its own site that “Even a small gap-just 5%-can result in up to 20% loss in thermal performance”, and it cites a 2019 University of Wollongong report that Fletcher itself commissioned.

“Even a small gap-just 5%-can result in up to 20% loss in thermal performance.”

Fletcher Insulation (Pink Batts), “Batt rigidity is essential”, subheading “Thermal Performance”, citing “Insulation Installation Impact on Building Energy Efficiency”, University of Wollongong Sustainable Building Research Centre, prepared for Fletcher Insulation, 27 Aug 2019

The report itself is not online and Fletcher’s page gives no method, product or conditions, so the 20% stands as Fletcher’s own figure from a report it paid for. It is the gentlest of the gap figures on this page.

About this claim

Show the test details
  • Who, citing whom: Fletcher Insulation (page published 29 Jan 2025), citing “Insulation Installation Impact on Building Energy Efficiency”, Sustainable Building Research Centre, University of Wollongong, prepared for Fletcher, 27 Aug 2019.
  • Product and conditions: not stated; whether measured or modelled is not stated.
  • Result: 5% gaps, up to 20% loss of thermal performance.
  • What it does not show: the method, product or conditions, because the report is not available.
  • Source: Fletcher Insulation, “Batt rigidity is essential”, subheading “Thermal Performance”, footnote 1.

A CSIRO insulation researcher calculated that R3.0 batts with 5% gaps give an effective R1.5, and that no batt thick enough exists to get back to R3.0 with those gaps. With 1% gaps, R3.0 batts give about R2.5. The letter calls its method inexact and its assumptions “fairly pessimistic”, so treat it as the worst case for a windy roof space, not a measurement.

R3.0 batts with 5% gaps: effective R1.5

R3.0R1.5Batts as ratedSame batts, 5% gapsno gapscalculated
With 1% gaps the same letter gives about R2.5. A calculation under “fairly pessimistic” assumptions, not a measurement. Source: CSIRO Division of Building, Construction and Engineering, letter of 18 September 1992.

About this calculation

Show the test details
  • Who, for whom: CSIRO Division of Building, Construction and Engineering, Highett; insulation researcher Robin Clarke, in a letter signed by the Division’s technical information officer, answering a homeowner. 18 September 1992.
  • Product: batts in general, in a ceiling, with gaps covering 1% and 5% of the area.
  • Conditions: a calculation under “one set of fairly pessimistic assumptions” about the materials beside the batt and the air moving in the roof space. Not a measurement.
  • Result: 1% gaps: effective R2.5. 5% gaps: effective R1.5, and the batt thickness needed for a real R3.0 is “infinite”.
  • What it does not show: a measured ceiling, a named product, or a still roof space.
  • Source: the one-page letter is on our documents page (CSIRO letter, 1992, gaps).

A Canadian government laboratory measured 25 to 33% less thermal performance from full-size frame walls with a batt installation defect covering 6% of the batt area, at the largest gaps and temperature differences tested. Walls, not ceilings.

About this test

Show the test details
  • Who, for whom: W.C. Brown, M.T. Bomberg, J.M. Ullett and J. Rasmussen, National Research Council Canada. Journal of Thermal Envelope and Building Science 16(4), 1993.
  • Product tested: new mineral-fibre batts in full-scale 2x6 frame walls, with simulated corner defects covering 6% of the batt area, at more than one product density.
  • Conditions: laboratory hot-box walls at a range of temperature differences.
  • Result: “reductions in thermal performance of 25 to 33% were measured” for large gaps at large temperature differences; the loss grew with gap size, temperature difference and the batt’s air permeance.
  • What it does not show: ceilings, Australian products, or a mild temperature difference. The public summary gives no brand, density or gap size.
  • Source: Building Science Corporation RR-0901, page 15, Figure 10 caption; abstract at McMaster University.

Gaps were the most common roof-insulation defect the BRANZ inspectors found (survey below), and our guide on whether insulation gaps matter shows where they hide.

Pink fibreglass batts laid with obvious gaps between them and an uncovered downlight box in a roof space
Pink fibreglass batts laid with obvious gaps and an uncovered downlight box (Tallai).

What squashes batts in your roof

Since 1988 I’ve seen fibreglass batts squashed nearly flat by mice running over them, possums bedding down on them, snakes, tradies kneeling on them, and roof leaks soaking them. A squashed or wet batt gives you less than the pack says, and the house pays for it every summer and winter until someone looks.

A possum is a few kilos of animal that sleeps in the same warm spot every day, and a soft batt is the warm spot. Every electrician and aerial installer who has been in your roof has knelt on the batts, and in my experience the batt stays flat. Boxes flatten whatever is under them, which is why we board a platform above the insulation for storing things in the roof. Water runs straight through a glasswool batt, and a wet batt slumps and holds the water against the ceiling, so our roof leaks guide covers what we check on the day.

Old pink and yellow fibreglass batts in a roof cavity crumpled into humps with gaps opening up between them
Old pink and yellow fibreglass batts lifted and crumpled into humps, with gaps between them.

How common is all this? BRANZ inspectors found more than half of New Zealand houses surveyed had at least one defect in their roof-space insulation, and gaps were the most common, in around 25% of houses (BRANZ, Warmer, drier homes, 2019, page 4; all insulation types). BRANZ inspected; it did not define a defect, and it measured no gap size and no R-value lost.

About this survey

Show the test details
  • Who, for whom: BRANZ House Condition Surveys 2010 and 2015, funded through the BRANZ research programme; report May 2019.
  • Product: all types of roof-space insulation in New Zealand homes, inspected in place.
  • Conditions: on-site visual assessment of 491 houses (2010) and 560 houses (2015), assessors entering the roof space in over 80% of them; sample error about ±5.5%.
  • Result: more than half of houses had at least one roof-space insulation defect; gaps were the most common, in around 25% of houses.
  • What it does not show: what counted as a defect, gap sizes, or any R-value lost. An inspection count, not a thermal test.
  • Source: BRANZ, Warmer, drier homes (2019), section 3.3, page 4, Figure 3.

Rodents flatten and foul batts

Every lifespan figure on this page assumes nothing has been living in the batts. In the roofs I open, that is a big assumption.

Peter Johnson
Comfort Zone Insulation Team

“Rats and mice burrow into fibreglass batts, tunnel along inside them and flatten them where they run. Their urine and droppings soak in, and a batt that has had rodents in it is ruined. It smells, it stays damp where they’ve been, and it never goes back to the thickness on the pack. Any warranty on how long a batt lasts assumes that never happened.”

Our rodent damage guide shows what that looks like from inside a roof. A batt that rodents have been through is a batt to replace, whatever its age, because the thickness has gone and the smell comes down through the ceiling in summer.

Pale fibreglass batts torn open and burrowed into by rodents under a metal roof
Pale fibreglass batts torn open and burrowed into by rodents under a metal roof (Edens Landing, 2016).

Wall batts versus ceiling batts

A wall batt is held between the wall linings, so it keeps its shape with nothing walking on it, and the 2017 test above measured wall batts that had kept their thickness after 31 to 54 years. A ceiling batt lies loose on the plasterboard with nothing holding it.

Peter Johnson
Comfort Zone Insulation Team

“Wall batts are held between the wall linings, so they slump a lot less. Ceiling batts have nothing holding them, and every rodent, possum and tradie that crosses the roof space crosses the batts. When someone quotes a lifespan for batts, ask whether they mean the batts in the walls or the ones in the ceiling.”

That is also why the BRANZ wall test above matters. Walls are where batts fit tightest, held on four sides, and 16 mm gaps still cost 35% of the panel’s R-value. A ceiling batt has no linings to hold its edges, so the only way to know what the ceiling is doing is to look.

Ten-minute batt check

You need a torch, a ruler and the manhole. Stand on the ladder, keep off the ceiling, and look at the batts nearest the manhole.

  • Push the ruler straight down through three batts to the plasterboard and read the depth. Compare it with the thickness on the pack, or with our depth tables if the pack is long gone.
  • Look for hollows, flat tracks towards the aerial or air-conditioner, and batts level with or below the joist tops.
  • Look for batts torn down the middle, folded back or short of the outer edge, and count the gaps.
  • Look for dark stains, slumped or crusty batts and anything damp, which means a leak has been through.
  • Look for tunnels, droppings and shredded fibre (rodents), or a flattened nest the size of a cat (a possum).
  • Photograph anything wet, flat or torn before you come down.

If the batts measure well under the pack thickness, you are not getting the pack R-value. The fix is new batts or our premium cellulose insulation pumped over the top, which fills the gaps and covers the joists while the old batts stay where they are, and the next section explains why it holds its depth. Our guide on removal versus topping over explains which suits your roof. Get a fixed-price quote from us online and tell us what the ruler said.

Two hands lifting a white ceiling manhole cover out of its frame, opening the dark roof space above
Hands lifting a ceiling manhole cover to open the roof space, where the ruler check starts.

Why cellulose fibre holds its depth

Our premium cellulose insulation goes in at about 35 kg/m³, two to four times as dense as most glasswool batts (CSIRO lists glass fibre batts at 8 to 16 kg/m³). At that density our premium cellulose insulation resists air moving through it, so it doesn’t lose performance to air currents in the roof the way loose fibreglass can, and your home holds its temperature through extreme summers and freezing winters. A glasswool batt holds its shape with far less fibre, so the batt squashes the moment anything sits on it, while our premium cellulose insulation is pumped in as a dense mat of fibres that grip each other, so it holds its depth and keeps working.

The other difference is joins. Our premium cellulose insulation is pumped in as one continuous layer around every joist, pipe and wire, so there are no joins to open up and no edges to leave short, and the gap losses measured above have nowhere to start. Because the fibres grip each other, the layer stays where we put it when the wind comes through the eaves, which is what the video beside this paragraph shows on a finished job.

Peter Johnson
Comfort Zone Insulation Team

“I’ve never come back to a job for settling. Nearly all the settling our premium cellulose insulation does happens in the first few hours, before I’ve packed up and left, and how much depends on the machine and the density it’s pumped at. We allow for that when we pump it in. What I do get called to is cellulose fibre insulation that was never pumped in properly. I’ve fixed a lot of other companies’ jobs where a subcontractor put in about half the depth the customer paid for, and the customer was told it was a bad batch, or that it had settled. Sometimes a building and pest inspector repeats that line. A top-up fixed every one of them, and in hundreds of top-ups no one has told me the top-up didn’t work.”

A settled layer of Comfort Zone premium cellulose insulation laid flush across the ceiling joists under a metal roof, with no joins or gaps
A settled layer of our premium cellulose insulation laid flush across ceiling joists under a metal roof.
Video thumbnail: finished cellulose fibre insulation job with a Cardifair fan running

Peter’s own video

Finished cellulose fibre insulation job with Cardifair running but the insulation does not move around

Video thumbnail: job review after a top-up and repair of an existing cellulose fibre insulation job

Video

Job review after top-up and repair.

See what a short job looks like from inside the roof: is the cellulose insulation already in my roof safe?

A lifted cliplock roof sheet revealing a cavity packed with settled grey cellulose insulation, with a pump hose feeding more across the metal roof
Settled cellulose under a lifted cliplock roof sheet, with the pump hose running across the roof.
Peter Johnson
Comfort Zone Insulation Team

“Half the cellulose fibre is still one continuous layer with no joins, so you get roughly half the R-value and no more loss than that. Half a batt plus the gaps loses the half and then the gap loss on top. Either job is done badly by a contractor who wants to rip you off, but the batt job leaves you hotter in summer and colder in winter.”

Grey cellulose fibre insulation pumping out of the installer's white pump hose across a ceiling
Cellulose fibre pumping out of the installer’s white hose onto a ceiling, laid down as one layer.

We allow for a little settling when we pump it in. Our settling guide has the longer answer.

R-values for our premium cellulose insulation are worked out from CSIRO’s published figure for loose-fill cellulose (about R2.5 per 100 mm at 35 kg/m³), applied to the settled depth, so the R-value on your certificate is one you can check yourself with a ruler. That figure has a long history at our factory.

About this test

Show the test details
  • Who, for whom: the Division of Building Research, Graham Road, Highett, Victoria, for Insul-Flo Manufacturers of Coorparoo, Brisbane, the cellulose manufacturer at the start of our factory’s history. Signed L.F. O’Brien; fee-for-service; 25 August 1983.
  • Product tested: one sample of Insul-Flo’s cellulose fibre insulation of the day, measured as received. An earlier recipe, not the product we make at Tiaro today.
  • Conditions: 1 m² thermal resistance apparatus, Measurement No. 400; hot plate 34.2°C, cold plate 14.9°C, mean 24.5°C; sample 100 mm thick at 31.5 kg/m³.
  • Result: thermal resistance 2.5 m²K/W at 100 mm.
  • What it does not show: today’s product, an installed roof density, or a conditioned sample. One sample, in 1983.
  • Source: the one-page letter from the Division of Building Research, Highett, dated 25 August 1983 (Measurement No. 400).
Peter Johnson
Comfort Zone Insulation Team

“Our polyester underfloor batts are made for each job, usually the morning before we install them, and they’re never held more than about a week. That’s the shortest time in the pack you can get, and we know the date on every one.”

Our polyester underfloor batts guide covers where we use polyester and why.

Peter Johnson
Comfort Zone Insulation Team

“Our premium cellulose insulation comes to the job compressed in a bag too, and it doesn’t matter, because our machine aerates the product to the right density at the moment it goes into your roof. There’s no waiting for it to recover and no thickness on a label to hope for. The depth I measure when I pack up is the depth you get, and none of the pack problems on this page apply to it.”

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Batt lifespan questions answered

How long do pink batts last?

Fletcher’s warranty says Pink Batts are “guaranteed to last the lifetime of your home” and covers the R-value “when tested at their full required thickness” (Consumer Lifetime Product Warranty, Rev 2, 29 Apr 2024, page 1, items (f) and (d)). A batt lasts as long as it stays dry and at that thickness, so its working life is set by what has squashed, torn, soaked or fouled it, not by the calendar.

Do pink batts deteriorate?

Glass fibre doesn’t rot, and a 2017 test found wall batts that had kept their thickness still measured an average of 95.5% of label after 31 to 54 years (Home Innovation Research Labs for NAIMA). What a batt loses is thickness, from possums, tradies, boxes, leaks, rodents and time compressed in the pack, and the BRANZ appraisals of the big brands say a batt that doesn’t recover its thickness “may not achieve the stated thermal resistance (R-value)” (Appraisals 238, 648 and 301, clause 5.2).

Can you compress insulation batts to fit a space?

The manufacturers say no. Fletcher’s FAQ says “any compression will result in a reduction in performance”, and Knauf’s Earthwool FAQ says ceiling batts “should not be compressed (squashed)”. A batt squeezed into a shallow space gives you less R-value than you paid for.

Can a batt be installed at half its thickness?

It can be, and I’ve pulled R5 batts out of roofs that were torn in half down the middle so the pack went twice as far. Fletcher warrants the R-value only “when tested at their full required thickness”, so a torn batt gives roughly half the insulation, and the gaps it leaves cost more again: a CSIRO researcher’s calculation puts R3.0 batts with 5% gaps at an effective R1.5 (CSIRO letter, 18 Sep 1992, pessimistic assumptions).

Do insulation batts have a use-by date?

The Standard’s label rule asks for a batch code, a declared R-value and a thickness (AS/NZS 4859.1:2018, Table 3.1), and the big Australian brands’ documents give no key to the code and set no storage limit for glasswool. Two New Zealand manufacturers, Premier and Autex, say their batts should come out of the compressed pack within six months of manufacture. Ask the supplier when the batch was made; if they can’t tell you, you can’t know how long it sat in the pack.

Is there a time limit for batts in the pack?

In New Zealand, Premier and Autex both recommend removing their product from its compressed packaging within six months of manufacture, because “initial performance” may be reduced if it is stored too long. The Fletcher, Knauf and Bradford documents we read set no time limit, and the BRANZ appraisals of their products say the batts are “sensitive to the length of time they are stored under compression packaging” (clause 5.2).

How do I tell how old the batts in my roof are?

Age is the wrong question because thickness decides the R-value. Push a ruler through three batts near the manhole and compare the reading with the pack thickness, or with our depth tables. Batts at the pack thickness are doing their job whatever their age, and batts well under it are costing you every summer and winter.

Can you top up thin batts instead of replacing them?

Yes. Our premium cellulose insulation is pumped over the old batts, filling the gaps and covering the joists while the old batts stay where they are, and our removal versus top-over guide explains when each suits. In hundreds of top-ups no one has told me the top-up didn’t work.

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Real reviews, real jobs

What our customers say

Genuine Google & hipages reviews from Comfort Zone customers across SE Queensland.

  • J

    Jessa B.

    Brisbane

    “It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.”

  • A

    Angela M.

    SE Queensland

    hipages

    “The fact that I can't even tell it's 6 degrees outside when I wake up in the morning speaks for itself. Have wasted so much money attempting to heat and cool an uninsulated home. Worth every $.”

  • I

    Iain V-B.

    Brisbane

    “Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.”

  • G

    Gerry S

    Fitzgibbon, 2023

    hipages

    “I used Comfort Zone and they have a done an excellent job.”

  • J

    Jung K

    Riverhills, 2023

    hipages

    “An experienced family operation. Highly recommend. Thank you for the great job!”

  • D

    David H

    Sunshine Coast, 2021

    hipages

    “Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installation work.”

  • B

    Benjamin H

    Carseldine, 2019

    hipages

    “Very good explanation about their works. Advice of existing problems with the roof. Clean work. Very professional.”

  • I

    Ian G

    Burnside, 2019

    hipages

    “Good information, communication and professionalism.”

  • D

    Danny D

    Boondall, 2018

    hipages

    “He explained everything he was going to do and the different types of insulation they used. He talked through the different options but made a recommendation for the one most people use, which is the one I chose. He was very understanding towards what I needed and not about himself.”

  • G

    Graham R

    Riverhills, 2018

    hipages

    “Comfort Zone. Turned up ahead of time, completed in about 2 hours, cleaned up. All good. Very motivated installation team.”

  • A

    Alex B

    West Ipswich, 2018

    hipages

    “Fast, friendly, efficient.”

  • L

    Luke D

    Mcdowall, 2017

    hipages

    “Peter did a good job. It was a quick and clean service. I'm happy to recommend!”

  • B

    Brendon

    Brays Creek, 2016

    hipages

    “Peter supplied and installed roof insulation for me. He was very informative and provided good advice.”

  • T

    Trevor G

    Brookside Centre, 2016

    hipages

    “Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.”

  • J

    John G

    Beaudesert, 2019

    hipages

    “Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.”

  • P

    P Peter

    Alstonvale, 2024

    hipages

    “Connected with Comfort Zone Insulation and would recommend them”

  • N

    Nola M

    Birtinya, 2024

    hipages

    “They were courteous and competent.”

  • J

    Jennifer's E

    Upper Caboolture, 2024

    hipages

    “Excellent customer service. Highly recommended. Has a profound knowledge of insulation products and has the best interest of his customer.”

  • J

    Jennifer

    Upper Caboolture, 2024

    hipages

    “Excellent customer service. Highly recommend. Has a profound knowledge of insulation products and has the customer best interest.”

  • D

    Diane A

    Ormeau, 2024

    hipages

    “Peter and crew did a great job I would definitely recommend them”

  • T

    Timea

    Highland Park, 2023

    hipages

    “I was extremely satisfied with the service they provided. They gave a very thourough explanation of the materials used, the way the work will be carried out and the price I had to pay was the exact amount quoted, no hidden costs included. They arrived on time, well prepared and workwas carried out exactly how they said it would be, they were super efficient, well prepared and were kind enough to even clean up after themselves. The services they provided was second to none! I don't hesitate to recommend them for any insulation job!”

  • M

    Mark

    Pottsville, 2017

    hipages

    “Michelle, we are done - Peter from comfort zone insulation was very helpful. very honest with his recommendations - in fact he told me that the product my daughter had if installed correctly was superb. Thanks Peter you are a champion and i would recommend you to any person that was wanting professional advice and old school service.”

  • J

    Jessica

    Pottsville, 2016

    hipages

    “This business offers a fantastic product that other businesses did not. Pump in ceiling insulation. Knowledge of the industry second to none.”

  • J

    Jack

    Pottsville, 2023

    hipages

    “Excellent communication and informative. Professional.”

  • T

    Tony P

    Redland Bay, 2023

    hipages

    “Very knowledgeable about insulation”

  • S

    Steve

    Redland Bay, 2017

    hipages

    “Excellent job and reasonable price.”

  • B

    Bruce H

    Kuluin, 2023

    hipages

    “Prompt and efficient quoting.”

  • G

    Gerry S

    Fitzgibbon, 2023

    hipages

    “I used Comfort Zone and they have a done an excellent job.”

  • T

    Tamara

    Underwood, 2023

    hipages

    “Peter is honest, hard-working and came on time. Knew excally what he was talking about and answered my questions. Would 100% recommend”

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    Sterling G

    Ashgrove, 2023

    hipages

    “Comfort Zone were very knowledge with great communication and follow up”

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    Graham R

    Riverhills, 2018

    hipages

    “Comfort Zone. Turned up ahead of time completed in +- 2 hours cleaned. All good. Very motivated installation team”

  • J

    Jung K

    Riverhills, 2023

    hipages

    “An experienced family operation. Highly recommend. Thank you for the great job!”

  • K

    Kathy A

    North Lakes, 2023

    hipages

    “We connected with Peter through HiPages and he was prompt, professional and even came back after the job was complete to assist with a question we had. We would highly recommend Peter for further insulation works.”

  • D

    David H

    Sunshine Coast, 2021

    hipages

    “Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installationn work.”

  • S

    Sue H

    Sunshine Coast, 2021

    hipages

    “Incredible customer service”

  • E

    Eileen C

    Cedar Vale, 2021

    hipages

    “Quality work, good customer service, prompt”

  • C

    Craig M

    Woody Point, 2021

    hipages

    “Called within 5 minutes of request. Very knowledgeable and explained job in great detail, provide great advice in prior preparation for works required. Very friendly and helpful.”

  • J

    Jenny C

    Plainland, 2021

    hipages

    “Although I did not hire Peter I was impressed with the initial contact and the knowledge he was willing to impart. I was treated with respect which I appreciated. I would have hired but I received a lower quote.”

  • Q

    Quinton

    Coomera, 2020

    hipages

    “Professional installation without any short cuts. True to their word with high integrity. Response from Comfort Zone Insulation”

  • G

    Gary P

    West Kempsey, 2020

    hipages

    “Came & Gave a free quote”

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