In writing, not just talk
Our cellulose carries a Life-of-House Guarantee, and it transfers to whoever buys the place after you.
Our Comfort Zone™ Life-of-House Guarantee covers our cellulose: the product is guaranteed for as long as the insulation stays in the building and the roof stays on, and our workmanship for 5 years. It transfers to the next owner for a $150 fee. Batts carry our 5-year workmanship guarantee plus the manufacturer’s own product warranty. Queensland Textiles batts carry Queensland Textiles’ own life-of-house product warranty.
Real reviews, real jobs
What our customers say
Genuine Google & hipages reviews from Comfort Zone customers across SE Queensland.
- J
Jessa B.
Brisbane
“It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.”
- Ahipages
Angela M.
SE Queensland
“The fact that I can't even tell it's 6 degrees outside when I wake up in the morning speaks for itself. Have wasted so much money attempting to heat and cool an uninsulated home. Worth every $.”
- I
Iain V-B.
Brisbane
“Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.”
- Ghipages
Gerry S
Fitzgibbon, 2023
“I used Comfort Zone and they have a done an excellent job.”
- Jhipages
Jung K
Riverhills, 2023
“An experienced family operation. Highly recommend. Thank you for the great job!”
- Dhipages
David H
Sunshine Coast, 2021
“Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installation work.”
- Bhipages
Benjamin H
Carseldine, 2019
“Very good explanation about their works. Advice of existing problems with the roof. Clean work. Very professional.”
- Ihipages
Ian G
Burnside, 2019
“Good information, communication and professionalism.”
- Dhipages
Danny D
Boondall, 2018
“He explained everything he was going to do and the different types of insulation they used. He talked through the different options but made a recommendation for the one most people use, which is the one I chose. He was very understanding towards what I needed and not about himself.”
- Ghipages
Graham R
Riverhills, 2018
“Comfort Zone. Turned up ahead of time, completed in about 2 hours, cleaned up. All good. Very motivated installation team.”
- Ahipages
Alex B
West Ipswich, 2018
“Fast, friendly, efficient.”
- Lhipages
Luke D
Mcdowall, 2017
“Peter did a good job. It was a quick and clean service. I'm happy to recommend!”
- Bhipages
Brendon
Brays Creek, 2016
“Peter supplied and installed roof insulation for me. He was very informative and provided good advice.”
- Thipages
Trevor G
Brookside Centre, 2016
“Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.”
- Jhipages
John G
Beaudesert, 2019
“Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.”
- Phipages
P Peter
Alstonvale, 2024
“Connected with Comfort Zone Insulation and would recommend them”
- Nhipages
Nola M
Birtinya, 2024
“They were courteous and competent.”
- Jhipages
Jennifer's E
Upper Caboolture, 2024
“Excellent customer service. Highly recommended. Has a profound knowledge of insulation products and has the best interest of his customer.”
- Jhipages
Jennifer
Upper Caboolture, 2024
“Excellent customer service. Highly recommend. Has a profound knowledge of insulation products and has the customer best interest.”
- Dhipages
Diane A
Ormeau, 2024
“Peter and crew did a great job I would definitely recommend them”
- Thipages
Timea
Highland Park, 2023
“I was extremely satisfied with the service they provided. They gave a very thourough explanation of the materials used, the way the work will be carried out and the price I had to pay was the exact amount quoted, no hidden costs included. They arrived on time, well prepared and workwas carried out exactly how they said it would be, they were super efficient, well prepared and were kind enough to even clean up after themselves. The services they provided was second to none! I don't hesitate to recommend them for any insulation job!”
- Mhipages
Mark
Pottsville, 2017
“Michelle, we are done - Peter from comfort zone insulation was very helpful. very honest with his recommendations - in fact he told me that the product my daughter had if installed correctly was superb. Thanks Peter you are a champion and i would recommend you to any person that was wanting professional advice and old school service.”
- Jhipages
Jessica
Pottsville, 2016
“This business offers a fantastic product that other businesses did not. Pump in ceiling insulation. Knowledge of the industry second to none.”
- Jhipages
Jack
Pottsville, 2023
“Excellent communication and informative. Professional.”
- Thipages
Tony P
Redland Bay, 2023
“Very knowledgeable about insulation”
- Shipages
Steve
Redland Bay, 2017
“Excellent job and reasonable price.”
- Bhipages
Bruce H
Kuluin, 2023
“Prompt and efficient quoting.”
- Ghipages
Gerry S
Fitzgibbon, 2023
“I used Comfort Zone and they have a done an excellent job.”
- Thipages
Tamara
Underwood, 2023
“Peter is honest, hard-working and came on time. Knew excally what he was talking about and answered my questions. Would 100% recommend”
- Shipages
Sterling G
Ashgrove, 2023
“Comfort Zone were very knowledge with great communication and follow up”
- Ghipages
Graham R
Riverhills, 2018
“Comfort Zone. Turned up ahead of time completed in +- 2 hours cleaned. All good. Very motivated installation team”
- Jhipages
Jung K
Riverhills, 2023
“An experienced family operation. Highly recommend. Thank you for the great job!”
- Khipages
Kathy A
North Lakes, 2023
“We connected with Peter through HiPages and he was prompt, professional and even came back after the job was complete to assist with a question we had. We would highly recommend Peter for further insulation works.”
- Dhipages
David H
Sunshine Coast, 2021
“Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installationn work.”
- Shipages
Sue H
Sunshine Coast, 2021
“Incredible customer service”
- Ehipages
Eileen C
Cedar Vale, 2021
“Quality work, good customer service, prompt”
- Chipages
Craig M
Woody Point, 2021
“Called within 5 minutes of request. Very knowledgeable and explained job in great detail, provide great advice in prior preparation for works required. Very friendly and helpful.”
- Jhipages
Jenny C
Plainland, 2021
“Although I did not hire Peter I was impressed with the initial contact and the knowledge he was willing to impart. I was treated with respect which I appreciated. I would have hired but I received a lower quote.”
- Qhipages
Quinton
Coomera, 2020
“Professional installation without any short cuts. True to their word with high integrity. Response from Comfort Zone Insulation”
- Ghipages
Gary P
West Kempsey, 2020
“Came & Gave a free quote”
Life-of-House Guarantee
Pumped-in cellulose
- Transferable: passes to the next owner for a $150 fee.
- Guarantees our cellulose for as long as it stays in the building and the roof stays on.
- We allow for a little settling when we pump it in. We install to a specified settled density.
- A real, written contractual commitment, not a slogan.
Batts: our workmanship guarantee plus the maker’s warranty
Polyester & fibreglass batts
- 5 years' workmanship from us. Product cover is the manufacturer's own warranty; Queensland Textiles batts carry Queensland Textiles' own life-of-house product warranty. No Life-of-House Guarantee from us on batts: that is cellulose-only.
- If something's not right, you call us and we come back.
- Fixed price: we don't increase a quoted price once we've started.
- You keep the before-and-after photos of your roof.
- Public liability insured, $20 million.

“A customer who has a problem fixed well refers us ten times more than one who never had a problem at all, so it’s in our interest to make it right.”
See why we stand behind it
Watch: pump-in cellulose, and why it lasts
The product the Life-of-House Guarantee covers — pumped-in cellulose ceiling insulation, and why it outlasts batts.
Filmed on real jobs over the years — our methods, safety standards and products have moved on since. Subscribe to the channel for more.
Check your Comfort Zone™ bag code
Every bag of Comfort Zone™ Cellulose Fibre Insulation carries its own code, so you can see exactly what went into your roof.
Quicker still, point your phone camera at the QR square on the label. It opens the same page.
You’ll see what’s in that bag, which batch it came from, when it was made and installed, and the flame-test photo for that batch. The page shows the bag’s details only and keeps the home owner’s name and address private.
If you’ve found a rodent nest in our Comfort Zone™ Cellulose Fibre Insulation, the same page has the form to report it under the $1,000 Rodent Reward.
What it doesn’t cover, in plain English
We’ll always be straight with you. On cellulose, the product is guaranteed for as long as the insulation stays in the building and the roof stays on. Workmanship is covered for 5 years from installation (cellulose and batts). It isn’t a roof-repair warranty. Pre-existing leaks, non-compliant downlights or wiring, and damage from other trades aren’t ours to carry, and we’ll flag anything like that in the job photos before we start. Every job is photographed and the photos are checked before you’re invoiced, the same system on every job, whichever Comfort Zone franchise partner does your roof. The full terms are in our terms & conditions.
The written terms are on the guarantee certificate we issue with your job.
Backed it up for you? A quick review means a lot.
A quick honest review genuinely helps a small family business, and helps the next person decide. Thank you.
Got photos or a video from the job? Here’s where to send them →