What is an EEC Certified Insulation Installer?

It's the national insulation-installer credential run by the Energy Efficiency Council (EEC). To be certified, an installer has to hold five competencies covering WHS, measurement, working at heights, installing bulk insulation, and preparing ceiling spaces for retrofit. Governments now point to this certification for rebate-backed work: Victoria's VEU program and the ACT's rental insulation standard both require it.

Do I need a certified installer to claim an insulation rebate?

For the government-backed schemes, yes. Victoria's Victorian Energy Upgrades (VEU) insulation discount and the ACT's rental minimum-standard installs must be done by an EEC Certified Insulation Installer, with a licensed electrician's pre-installation safety check. Most of Australia (including Queensland and NSW) has no consumer insulation rebate and no installer licence, but the certification is still the mark of a crew that's been properly trained.

What is the electrical safety check before insulation?

Before insulation goes into a ceiling under the Victorian scheme, a licensed electrician must complete and sign a Pre-Installation Electrical Safety Assessment (PIESA) at least 24 hours beforehand. It checks for unsafe wiring and non-compliant downlights before any insulation covers them. We isolate and test the power on every job regardless of the state.

What standard do you install to?

AS 3999:2015 'Bulk thermal insulation: Installation', the current Australian Standard for installing insulation in homes. It covers the safe clearances around downlights and flues, not compressing the insulation, and the electrical-safety and WHS practices that go with the job.

Certified & safe · the installer matters

Certified, safe insulation installers.

Anyone can buy a bag of insulation. The difference is the crew that puts it in: trained, ticketed, and careful in your roof. Here’s what “certified” actually means, and the standards we hold ourselves to.

We make the insulation in our own factory and install it ourselves, no subbies, so the training and the workmanship are the same people. That’s the whole point of Comfort Zone Insulation Team.

Get a quote Our full safety standards

A Comfort Zone installer in a respirator, mid-job in a steel-frame roof. The PPE, the training and the tickets are non-negotiable.

What our crews carry

The training and tickets behind every job.

These aren’t optional extras. They’re mandatory for every Comfort Zone Insulation Team field crew, in every state.

Asbestos-awareness training: every crew member, records kept

Construction induction (White Card)

Working safely at heights

First aid & CPR, kept current

Public liability insurance & workers compensation

Installed to AS 3999:2015, the Australian Standard for bulk insulation

See exactly how each of these maps to the law in your state on our training & safety standards page.

The national credential

The EEC Certified Insulation Installer program.

The Energy Efficiency Council’s Certified Insulation Installer (CII) program is the credential governments now point to for rebate-backed insulation work. It’s a qualification an individual installer earns and holds, not a company badge. Where rebate work is on the table, your local operator is the one who holds the certification and claims the rebate on your job; it’s also the standard our training is built around.

To be certified, an installer has to hold five competencies:

CPCCWHS2001: Apply WHS requirements, policies and procedures in construction
CPCCOM1015: Carry out measurements and calculations
CPCCCM2012: Work safely at heights
CPCCPB3014: Install bulk insulation and pliable membrane products
EEC001: Prepare for insulation retrofitting within ceiling spaces

Source: EEC Professional Certifications.

Where certification is required

Victoria (VEU): from 1 October 2026, the Victorian Energy Upgrades insulation discount (up to $1,482 off) must be installed by an EEC Certified Insulation Installer, with a licensed electrician’s safety check first.

ACT: rental ceiling-insulation upgrades under the minimum-standard rules must be done by an EEC-certified installer, with an electrical safety check.

Queensland & NSW: no consumer insulation rebate and no installer licence required, but the same training is what tells a good crew from a cheap one.

See insulation rebates & grants by state →

Before the insulation goes in

The electrician’s safety check.

Insulation covers your wiring and downlights, so what’s underneath matters. Under the Victorian scheme a licensed electrician must complete and sign a Pre-Installation Electrical Safety Assessment at least 24 hours before the job, checking for unsafe wiring and non-compliant downlights before they’re covered.

On every job, rebate or not, we isolate the power at the board, lock and tag it, and test it dead before anyone enters the roof. Only a licensed electrician works on your wiring or isolates solar.

How we isolate and test the power →

A steel-frame trim-deck metal roof with grey cellulose insulation pumped between the steel battens, Comfort Zone

Cellulose going into a steel-frame roof. Done right, by a crew that’s trained to do it, and to spot the hazards before they’re buried.

Trained, ticketed, and on the tools ourselves.

The crew that’s done the training is the crew that does the job properly. Get a no-obligation quote from the family that makes the insulation and installs it.

Get a quote Rebates & grants by state