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Comfort Zone: Protecting Your Comfort ZoneComfort Zone Insulation Team

Wall insulation · Brisbane & SE Queensland

Wall insulation, Brisbane, pumped & wet-sprayed cellulose.

We pump or wet-spray cellulose into wall cavities so it fills the whole cavity with no gaps, cutting draughts and airborne noise. Western walls, fibro and brick veneer, and straight advice on when it’s not the right call.

I’m Peter Johnson. After 40 years and 6,000 roofs, the same product that goes in your ceiling goes in your walls, but a wall is a different job, so here’s exactly how we do it and where it helps most.

Peter Johnson smiling in front of a timber-frame wall cavity packed full of grey cellulose fibre insulation during the build, Comfort Zone

Fills the whole cavity

no gaps, around the studs and wiring

From our customers

Real people, real results — here's what they say.

Tim · Redland Bay · January 2018
J

Jessa B.

Brisbane

It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.

I

Iain V-B.

Brisbane

Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.

G

Gerry S

Fitzgibbon, 2023

I used Comfort Zone and they have a done an excellent job.

What is cellulose wall insulation?

Pumped into the cavity, not cut into bays.

Cellulose wall insulation is recycled-paper fibre, borate-treated, pumped or wet-sprayed into a wall cavity so it fills the whole space around the studs, noggins and wiring with no gaps. It cuts the draughts and the airborne noise that pass straight through an empty or batt-filled wall. We do it right across Brisbane and South East Queensland.

A wall does the same job as a ceiling, just on the vertical. It’s a barrier between the inside of your home and the weather (or the room next door). The trouble with a batt in a wall is the same as in a ceiling: it has to be cut to fit every bay, and it leaves gaps around the studs, the pipes and the power points. Dense-packed cellulose doesn’t. It flows into every corner of the cavity and sits hard against the frame, so the wall is actually full. Here’s the full case for cellulose.

Because it resists air movement, a packed wall cavity also cuts the draughts that whistle in around power points and wall fittings, and air leakage is a documented 15–25% of a home’s heat loss (yourhome.gov.au). The same Australian Government guide notes that wall insulation itself typically saves around 15% on heating and cooling (yourhome.gov.au) once the ceiling is sorted.

Grey cellulose fibre packed densely between timber wall studs for soundproofing during construction — Carina, 2016

Cellulose pumped into a wall cavity during construction, full contact against the frame, no gaps for heat or noise to slip through.

Two ways into a wall

Wet-sprayed during the build, or pumped in afterwards.

When you do the wall changes the method. If the frame is open we wet-spray; if the wall is already lined we pump it in. Either way the cavity ends up full.

During construction

Wet-spray into the open cavity

If you’re building or renovating and the frame is up but the plaster isn’t on yet, that’s the perfect moment. We wet-spray cellulose straight into the open wall cavity so it bonds in place and fills it completely, around every stud, noggin, pipe and wire. There’s no drilling and no patching afterwards, so it’s the cleanest way to insulate a wall. If your walls are open, call us in before the plasterer arrives.

Retrofit: wall already lined

Pump-in to an existing wall

On a finished home we pump the cavity full through small access points. On a brick-and-tile house it’s non-destructive. We lift a tile above the wall’s top plate and about every third tile around the edge, poke a special pipe down into the cavity between the brick and the timber frame, and pump the wall full from up top. On weatherboard, fibro or hardiboard there’s no tile to lift, so the only way in is from inside (see below).

Fibro, weatherboard & hardiboard: what the holes actually involve

On a weatherboard, fibro or hardiboard wall there’s no tile to lift, so the only way to insulate it is to drill from inside and pump it in from there. We drill a row of 2 or 3 holes down the wall, every 450mm across it, so a 5-metre wall might be 10 rows of 2 or 3 holes, about 20 to 30 holes in the plaster, cut around 80mm round with a hole saw. A competent plasterer fixes them easily, but the patch-and-paint repair cost is yours, not ours. That’s worth knowing up front rather than finding out on the day.

The hot western wall

Is the heat really coming from the wall?

Before you spend money insulating a wall, work out where the heat is actually coming in. About 3–4pm on a hot afternoon, put your hand on the inside plaster of your western wall, then on an internal wall at the same height. If the western wall is much warmer, the wall is worth pumping.

Then check the ceiling the same way. If the ceiling is cooler than the western wall, the heat’s coming through the wall. If the ceiling is the same temperature or warmer, most of your heat is coming from the roof, not the wall. Sort the ceiling first.

The ceiling is the single biggest heat path in a typical home. The Australian Government’s figures put it at around 25–35%, more than the walls or the floor. That’s a basic guideline, and of course your home’s orientation and wall colour can make a big difference, but it’s why, cost-wise, you get much more bang for your buck making sure the ceiling is done right first, before you go to the expense of insulating the walls.

Start with the ceiling, here’s how we do it →

A charcoal concrete-tile roof on the Bundaberg beachfront insulated with cellulose fibre to keep the coastal sun out — Innes Park

Source for the heat-flow split: Australian Government, yourhome.gov.au (Insulation).

The one time I don’t pump cellulose

A brick western wall is the exception.

You know by now that cellulose is the product I stand behind. So here’s the one case where I’ll reach for the other one instead, and the fact that I’ll tell you is exactly why you can trust me on everything else.

“Even though I hate fibreglass products, there’s a small chance the cellulose could wick water through a brick external wall, but the pump-in fibreglass won’t. So on a brick external western wall, the fibreglass is the safer pick.”
Peter Johnson, Comfort Zone Insulation Team

On every internal wall, every soundproofing job, and most cavity work, cellulose is what I’ll recommend. It fills the cavity completely and adds the mass that knocks noise back. But on a brick external western wall exposed to driving rain, the pump-in fibreglass (a carbon-plus glass-fibre product) is the one that won’t wick moisture through the brick, so that’s the one I’ll quote you. I’d rather lose the cellulose sale than put the wrong product in your wall.

Grey cellulose blanketing a ceiling cavity beside white polyester batts packed into the sloped knee wall for sound insulation — Coolum Beach

Quieter walls, too

A packed wall is a quieter wall.

A wall cavity packed solid with dense cellulose adds mass and fills the gaps that airborne noise leaks through, so voices, TV and traffic are knocked back. It’s the same reason cellulose makes a strong soundproofing material between rooms and between floors.

I won’t quote you a specific decibel figure without a sound report (acoustic results depend on your whole wall build-up, and sound is a subjective thing) but the direction is clear. Dense-packed, full-cavity, no gaps: that’s what does the work.

See soundproofing & acoustic insulation →

Straight answers

Wall insulation: the questions I get asked most.

My western wall gets very hot. Can I insulate it?+

Maybe, but check where the heat is actually coming from first. About 3–4pm, put your hand on the inside plaster of the western wall and on an internal wall at the same height. If the western wall is much warmer, the wall is the problem and pumping it will help. Then put your hand on the ceiling: if the ceiling is cooler than the western wall, the heat is coming through the wall; if it's the same or warmer, most of the heat is coming from the ceiling. The ceiling is the single biggest heat path in a typical home (the Australian Government puts it at around 25–35%, more than the walls) so it's a basic guideline that you get far more bang for your buck checking the ceiling is done right before you spend money on the walls.

How do you pump insulation into an existing wall?+

On a normal brick-and-tile home it's a non-destructive process: we lift a tile above the wall's top plate and about every third tile around the edge, poke a special pipe down into the cavity between the brick and the timber frame, and pump the wall full. On weatherboard, fibro or hardiboard walls there's no tile to lift, so the only way is to drill from inside: a row of 2–3 holes down the wall every 450mm across it. A 5m wall might mean 20–30 holes, cut about 80mm round with a hole saw. A competent plasterer fixes them easily, but the repair and paint cost is yours, not ours.

Do you wet-spray cellulose during construction?+

Yes. When the frame is up and the wall cavities are still open, before the plaster goes on, we can wet-spray cellulose straight into the open cavity so it bonds in place and fills it completely around the studs, noggins, pipes and wiring. It's the cleanest way to insulate a wall because there's no drilling and no patching afterwards. If you're building or renovating and the walls are open, that's the moment to call us in.

Is cellulose or fibreglass better for a wall?+

For most internal walls and the soundproofing job, pumped-in cellulose wins because it fills the cavity completely with no gaps and adds mass. But here's the one case where I reach for fibreglass instead: pumping a brick external western wall. There's a small chance cellulose could wick water through a brick external wall, and the pump-in fibreglass won't, so even though I don't love fibreglass, on a brick western wall it's the safer pick. I'll tell you that straight, same as everything else.

Will insulating my walls make the house quieter?+

It helps with airborne noise. A wall cavity packed solid with dense cellulose adds mass and fills the gaps that sound leaks through, so voices, TV and traffic are knocked back. I won't quote you a decibel figure without a sound report, because the result depends on your whole wall build-up, but the direction is clear, and it's the same reason cellulose makes a strong soundproofing material between rooms and floors. See our soundproofing page for the full story.

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Reviews5.0 from 174+ reviews

Did we pump your walls? Leave us a review.

A quick honest review genuinely helps a small family business, and helps the next person decide. Thank you.

Got a hot wall or a noisy one? Let’s sort it.

Whether you’re building and the walls are open, or you’ve got an existing western wall cooking the house, fill in the simple online form and I’ll give you a straight quote and a straight answer, including when a wall isn’t worth doing. Servicing Brisbane & SE QLD.

Peter Johnson

Owner / installer · Comfort Zone Insulation Team® · Since 1986

In the trade and want to install it yourself? We make cellulose in Tiaro and run exclusive territories, franchise with the family.

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Real reviews, real jobs

What our customers say

Genuine Google & hipages reviews from Comfort Zone customers across SE Queensland.

  • A

    Angela M.

    SE Queensland

    The fact that I can't even tell it's 6 degrees outside when I wake up in the morning speaks for itself. Have wasted so much money attempting to heat and cool an uninsulated home. Worth every $.

  • P

    P Peter

    Alstonvale, 2024

    hipages

    Connected with Comfort Zone Insulation and would recommend them

  • J

    Jessa B.

    Brisbane

    It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.

  • N

    Nola M

    Birtinya, 2024

    hipages

    They were courteous and competent.

  • I

    Iain V-B.

    Brisbane

    Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.

  • J

    Jennifer's E

    Upper Caboolture, 2024

    hipages

    Excellent customer service. Highly recommended. Has a profound knowledge of insulation products and has the best interest of his customer.

  • G

    Gerry S

    Fitzgibbon, 2023

    I used Comfort Zone and they have a done an excellent job.

  • J

    Jennifer

    Upper Caboolture, 2024

    hipages

    Excellent customer service. Highly recommend. Has a profound knowledge of insulation products and has the customer best interest.

  • J

    Jung K

    Riverhills, 2023

    An experienced family operation. Highly recommend. Thank you for the great job!

  • D

    Diane A

    Ormeau, 2024

    hipages

    Peter and crew did a great job I would definitely recommend them

  • D

    David H

    Sunshine Coast, 2021

    Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installation work.

  • T

    Timea

    Highland Park, 2023

    hipages

    I was extremely satisfied with the service they provided. They gave a very thourough explanation of the materials used, the way the work will be carried out and the price I had to pay was the exact amount quoted, no hidden costs included. They arrived on time, well prepared and workwas carried out exactly how they said it would be, they were super efficient, well prepared and were kind enough to even clean up after themselves. The services they provided was second to none! I don't hesitate to recommend them for any insulation job!

  • B

    Benjamin H

    Carseldine, 2019

    Very good explanation about their works. Advice of existing problems with the roof. Clean work. Very professional.

  • M

    Mark

    Pottsville, 2017

    hipages

    Michelle, we are done - Peter from comfort zone insulation was very helpful. very honest with his recommendations - in fact he told me that the product my daughter had if installed correctly was superb. Thanks Peter you are a champion and i would recommend you to any person that was wanting professional advice and old school service.

  • I

    Ian G

    Burnside, 2019

    Good information, communication and professionalism.

  • J

    Jessica

    Pottsville, 2016

    hipages

    This business offers a fantastic product that other businesses did not. Pump in ceiling insulation. Knowledge of the industry second to none.

  • D

    Danny D

    Boondall, 2018

    He explained everything he was going to do and the different types of insulation they used. He talked through the different options but made a recommendation for the one most people use, which is the one I chose. He was very understanding towards what I needed and not about himself.

  • J

    Jack

    Pottsville, 2023

    hipages

    Excellent communication and informative. Professional.

  • G

    Graham R

    Riverhills, 2018

    Comfort Zone. Turned up ahead of time, completed in about 2 hours, cleaned up. All good. Very motivated installation team.

  • T

    Tony P

    Redland Bay, 2023

    hipages

    Very knowledgeable about insulation

  • A

    Alex B

    West Ipswich, 2018

    Fast, friendly, efficient.

  • S

    Steve

    Redland Bay, 2017

    hipages

    Excellent job and reasonable price.

  • L

    Luke D

    Mcdowall, 2017

    Peter did a good job. It was a quick and clean service. I'm happy to recommend!

  • B

    Bruce H

    Kuluin, 2023

    hipages

    Prompt and efficient quoting.

  • B

    Brendon

    Brays Creek, 2016

    Peter supplied and installed roof insulation for me. He was very informative and provided good advice.

  • G

    Gerry S

    Fitzgibbon, 2023

    hipages

    I used Comfort Zone and they have a done an excellent job.

  • T

    Trevor G

    Brookside Centre, 2016

    Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.

  • T

    Tamara

    Underwood, 2023

    hipages

    Peter is honest, hard-working and came on time. Knew excally what he was talking about and answered my questions. Would 100% recommend

  • J

    John G

    Beaudesert, 2019

    Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.

  • S

    Sterling G

    Ashgrove, 2023

    hipages

    Comfort Zone were very knowledge with great communication and follow up

  • G

    Graham R

    Riverhills, 2018

    hipages

    Comfort Zone. Turned up ahead of time completed in +- 2 hours cleaned. All good. Very motivated installation team

  • J

    Jung K

    Riverhills, 2023

    hipages

    An experienced family operation. Highly recommend. Thank you for the great job!

  • K

    Kathy A

    North Lakes, 2023

    hipages

    We connected with Peter through HiPages and he was prompt, professional and even came back after the job was complete to assist with a question we had. We would highly recommend Peter for further insulation works.

  • D

    David H

    Sunshine Coast, 2021

    hipages

    Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installationn work.

  • S

    Sue H

    Sunshine Coast, 2021

    hipages

    Incredible customer service

  • E

    Eileen C

    Cedar Vale, 2021

    hipages

    Quality work, good customer service, prompt

  • C

    Craig M

    Woody Point, 2021

    hipages

    Called within 5 minutes of request. Very knowledgeable and explained job in great detail, provide great advice in prior preparation for works required. Very friendly and helpful.

  • J

    Jenny C

    Plainland, 2021

    hipages

    Although I did not hire Peter I was impressed with the initial contact and the knowledge he was willing to impart. I was treated with respect which I appreciated. I would have hired but I received a lower quote.

  • Q

    Quinton

    Coomera, 2020

    hipages

    Professional installation without any short cuts. True to their word with high integrity. Response from Comfort Zone Insulation

  • G

    Gary P

    West Kempsey, 2020

    hipages

    Came & Gave a free quote

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