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Wood-fibre insulation · the plain comparison

Wood-fibre insulation: the same idea as our borate cellulose

The wood-fibre insulation Europe and the USA are excited about, Gutex, Steico, TimberHP, is wood fibre treated with a flame retardant like borate. That’s the exact chemistry family I’ve put in your roof for 40 years. And because paper is wood fibre, our recycled-paper cellulose is arguably the better version: same treatment, fibre that’s already in the market instead of fresh-chipped timber.

I’m Peter Johnson. If you’ve been reading about “wood-fibre insulation” and wondering whether it’s some new wonder material, here’s the straight story: it’s substantially the same product we already make, and in a couple of real ways, ours is the smarter member of the family.

Wet-spray cellulose fibre being applied to a wall during construction, Comfort Zone's own manufactured product

Plant fibre + borate

same family, recycled feedstock

Plain and simple

It’s the same idea: plant fibre treated with borate.

Strip away the marketing and wood-fibre insulation is wood fibre with a flame retardant, commonly borate, pressed into batts or rigid boards. That’s the same chemistry family as the borate-treated cellulose we’ve made for four decades. The big overseas brands you’ll see, TimberHP, Gutex and Steico , are doing exactly what I do, just with virgin wood chips instead of recycled paper.

Here’s the bit that ties it together: paper is made from wood fibre. So recycled-paper cellulose and virgin wood-fibre board start from the same base material and get the same borate treatment. They’re not two rival technologies. They’re two forms of one natural-fibre family. One comes as a rigid sheet; ours comes as a seamless pumped-in blanket.

And I’ll be plain about the limit too: I make and install borate cellulose, not wood-fibre board. I’m not selling you a sheet of Gutex. I’m telling you about wood fibre because once you see it’s the same idea, you stop thinking of cellulose as the cheap option and start seeing it for what it is, the recycled member of the natural-insulation family the rest of the world is finally catching onto.

A timber-framed wall during construction filled flush between the studs with densely packed grey cellulose, the fibre sitting tight and even across the full cavity for sound and warmth.

Our borate cellulose packed into a timber-frame wall, recycled wood fibre, treated with borate, doing exactly what virgin wood-fibre board does overseas.

Same fibre, same borate

Line them up and they’re cousins, not rivals.

The real comparison isn't 'wood fibre versus cellulose'. It's two members of one family, plant fibre treated with borate, that mostly differ in feedstock and form.

Wood-fibre insulation board compared with borate-treated recycled-paper cellulose
 Wood-fibre board (Gutex / Steico / TimberHP)Our borate cellulose
Base materialWood fibre, virgin wood chips / sawmill offcutsWood fibre too, recycled paper (paper is wood fibre)
Fire / pest treatmentA flame retardant such as borateBorate (boric acid + borax), same chemistry family
FormRigid boards and batts (can be used as sheathing)Loose fibre pumped in as a seamless, gap-free blanket
FeedstockFresh timber chipped for the purposeRecycled paper diverted from landfill, ~75–85% recycled content

Borate isn’t a coincidence either. It’s the stable mineral salt both products lean on for fire and pest resistance. If you want the borate detail, I’ve written it up on the off-gassing guide and the fire side on our fire-resistance answer. Same borate, two natural fibres.

The “in some ways better” angle

Recycled-paper cellulose reuses fibre that’s already in the market.

Wood-fibre board chips fresh timber. Cellulose takes paper (wood fibre that’s already been made once) and gives it a second life in your roof. That’s why cellulose has the highest recycled content of any common insulation , around 75–85% recycled paper. Same borate treatment, same natural fibre, but the feedstock is diverted from landfill instead of cut from a forest.

I won’t oversell it: wood-fibre board has tricks cellulose can’t do. It comes as rigid sheets you can use for external sheathing, where loose pumped fibre simply doesn’t apply. So this isn’t “cellulose beats wood fibre at everything”. It’s “same family, and for a pumped-in ceiling or wall, the recycled version makes more sense”, lower embodied impact to get the fibre in the first place.

The full case for cellulose →

Recycled feedstock

Cellulose (recycled paper)~75–85%
Virgin wood-fibre boardfresh timber

Both are borate-treated wood fibre. The difference is where the fibre comes from, and reusing paper already in the market is the lower-impact way to get it into your roof.

See it for yourself

What the rest of the world calls “the future of insulation”.

Have a watch of how Europe and the USA are building with wood fibre. Keep in mind as you watch: it's plant fibre plus borate, the same idea we've pumped into SE Queensland roofs for 40 years.

Gutex wood-fibre board, rigid sheets of borate-treated wood fibre. Different form, same family as our cellulose.

TimberHP, an American maker bringing wood-fibre insulation to the US market, treated with borate for fire safety.

Wood-fibre batts from TimberHP. Watch how close the fibre looks to what we pump, because it’s the same wood fibre, just virgin instead of recycled.

Where I think this goes

Borate-treated wood fibre is the natural next step.

This next bit is my own view, not a quoted statistic, so I’ll flag it as exactly that. Recycled paper is a finite feedstock. As the world goes more digital and recycled paper gets harder to come by, the obvious next step for natural fibre insulation is borate-treated wood fibre, exactly as Europe and the USA already do it. It’s the same chemistry and the same idea we’ve been installing for four decades.

That’s why I’m comfortable telling you wood fibre is “the future” without feeling like I’m chasing a trend. It’s substantially the product I already make. If recycled paper ever ran short, moving to borate-treated wood fibre wouldn’t be a leap for us. It’d be a change of feedstock, not a change of philosophy. Plant fibre, borate, made and installed by the same family in Tiaro.

See where we make it →

Grey cellulose fibre packed densely between timber wall studs for soundproofing during construction — Carina, 2016

Borate cellulose packed dense into a wall during the build, recycled wood fibre today, and the same approach we’d carry into virgin wood fibre tomorrow if it ever made sense.

Straight answers

Wood-fibre questions I get asked.

What is wood-fibre insulation?+

Wood-fibre insulation is a natural building insulation made from wood fibre (usually clean wood-chip or sawmill offcuts broken down into fibre) bound into batts or rigid boards and treated with a fire retardant, commonly borate. It's big in Europe and the USA, with makers like Gutex, Steico and TimberHP, and it's used for ceilings, walls and rigid sheathing. The plain fact is it's the same broad idea as the borate-treated cellulose we've made for 40 years: plant fibre plus a borate treatment.

How is wood-fibre insulation different from cellulose insulation?+

Less than most people think. Both are plant (wood) fibre treated with borate for fire and pest resistance. The main difference is the feedstock and the form: wood-fibre board uses virgin wood chips pressed into rigid boards or batts, while cellulose uses recycled paper milled into a loose fibre we pump in seamlessly. Paper is just wood fibre that's already been processed once, so chemically and structurally they're close cousins. I make borate cellulose, not wood-fibre board, but I'll happily tell you they're the same family of product.

Is paper the same thing as wood fibre?+

Yes, paper is made from wood fibre. So recycled-paper cellulose and virgin wood-fibre insulation start from the same base material; cellulose just reuses fibre that's already been turned into paper rather than chipping fresh timber. That's why I say cellulose is wood-fibre insulation made from recycled feedstock: same fibre, same borate, lower impact to get there.

Is wood-fibre insulation treated with borate like cellulose?+

Commonly, yes. A flame retardant such as borate is used to bring wood fibre up to fire-safety standards, the same borate chemistry (boric acid and borax) we use in our cellulose. That's the heart of the comparison: it isn't 'wood-fibre versus cellulose, two different things', it's 'plant fibre plus borate', delivered in two slightly different forms. Borate also doubles as a pest and mould deterrent in both products.

Is recycled-paper cellulose better than virgin wood-fibre board?+

In some real ways, I'd argue yes. Cellulose has the highest recycled content of any common insulation (around 75–85% recycled paper) so it diverts paper from landfill instead of chipping fresh timber. Same borate treatment, recycled feedstock, lower embodied impact to get the fibre. Wood-fibre board has its own advantages. It comes as rigid sheets you can use for sheathing, which loose cellulose can't. So it's not 'one wins everywhere'; it's 'same family, and the recycled version makes more sense for a pumped-in ceiling'.

Do you sell wood-fibre insulation board?+

Not at the moment. We make and install borate-treated cellulose, which is the recycled-paper member of the same wood-fibre family. I'm telling you about wood-fibre board because it shows you that the chemistry we've used for decades is exactly what Europe and the USA are now calling the future of natural insulation. If recycled paper ever gets scarce, borate-treated wood fibre is the obvious next step, and it's substantially the same product we already make.

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Also: does cellulose settle? →

Reviews5.0 from 174+ reviews

Happy with a roof full of natural, recycled wood fibre? Tell people.

A quick honest review genuinely helps a small family business, and helps the next person decide. Thank you.

Want the recycled member of the wood-fibre family in your roof?

We make our borate-treated cellulose in Tiaro and pump it in ourselves, natural wood fibre, recycled feedstock, same borate chemistry the rest of the world now calls the future. Send me your address and I’ll give you a fixed-price quote, and you’re welcome to come and see the factory.

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  • A

    Angela M.

    SE Queensland

    The fact that I can't even tell it's 6 degrees outside when I wake up in the morning speaks for itself. Have wasted so much money attempting to heat and cool an uninsulated home. Worth every $.

  • P

    P Peter

    Alstonvale, 2024

    hipages

    Connected with Comfort Zone Insulation and would recommend them

  • J

    Jessa B.

    Brisbane

    It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.

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    Birtinya, 2024

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    Brisbane

    Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.

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    Upper Caboolture, 2024

    hipages

    Excellent customer service. Highly recommended. Has a profound knowledge of insulation products and has the best interest of his customer.

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    Gerry S

    Fitzgibbon, 2023

    I used Comfort Zone and they have a done an excellent job.

  • J

    Jennifer

    Upper Caboolture, 2024

    hipages

    Excellent customer service. Highly recommend. Has a profound knowledge of insulation products and has the customer best interest.

  • J

    Jung K

    Riverhills, 2023

    An experienced family operation. Highly recommend. Thank you for the great job!

  • D

    Diane A

    Ormeau, 2024

    hipages

    Peter and crew did a great job I would definitely recommend them

  • D

    David H

    Sunshine Coast, 2021

    Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installation work.

  • T

    Timea

    Highland Park, 2023

    hipages

    I was extremely satisfied with the service they provided. They gave a very thourough explanation of the materials used, the way the work will be carried out and the price I had to pay was the exact amount quoted, no hidden costs included. They arrived on time, well prepared and workwas carried out exactly how they said it would be, they were super efficient, well prepared and were kind enough to even clean up after themselves. The services they provided was second to none! I don't hesitate to recommend them for any insulation job!

  • B

    Benjamin H

    Carseldine, 2019

    Very good explanation about their works. Advice of existing problems with the roof. Clean work. Very professional.

  • M

    Mark

    Pottsville, 2017

    hipages

    Michelle, we are done - Peter from comfort zone insulation was very helpful. very honest with his recommendations - in fact he told me that the product my daughter had if installed correctly was superb. Thanks Peter you are a champion and i would recommend you to any person that was wanting professional advice and old school service.

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    Ian G

    Burnside, 2019

    Good information, communication and professionalism.

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    Jessica

    Pottsville, 2016

    hipages

    This business offers a fantastic product that other businesses did not. Pump in ceiling insulation. Knowledge of the industry second to none.

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    Danny D

    Boondall, 2018

    He explained everything he was going to do and the different types of insulation they used. He talked through the different options but made a recommendation for the one most people use, which is the one I chose. He was very understanding towards what I needed and not about himself.

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    Pottsville, 2023

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    Excellent communication and informative. Professional.

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    Graham R

    Riverhills, 2018

    Comfort Zone. Turned up ahead of time, completed in about 2 hours, cleaned up. All good. Very motivated installation team.

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    Tony P

    Redland Bay, 2023

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    Very knowledgeable about insulation

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    Alex B

    West Ipswich, 2018

    Fast, friendly, efficient.

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    Steve

    Redland Bay, 2017

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    Excellent job and reasonable price.

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    Luke D

    Mcdowall, 2017

    Peter did a good job. It was a quick and clean service. I'm happy to recommend!

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    Kuluin, 2023

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    Prompt and efficient quoting.

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    Brendon

    Brays Creek, 2016

    Peter supplied and installed roof insulation for me. He was very informative and provided good advice.

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    Gerry S

    Fitzgibbon, 2023

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    I used Comfort Zone and they have a done an excellent job.

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    Trevor G

    Brookside Centre, 2016

    Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.

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    Tamara

    Underwood, 2023

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    Peter is honest, hard-working and came on time. Knew excally what he was talking about and answered my questions. Would 100% recommend

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    John G

    Beaudesert, 2019

    Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.

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    Sterling G

    Ashgrove, 2023

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    Comfort Zone were very knowledge with great communication and follow up

  • G

    Graham R

    Riverhills, 2018

    hipages

    Comfort Zone. Turned up ahead of time completed in +- 2 hours cleaned. All good. Very motivated installation team

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    Jung K

    Riverhills, 2023

    hipages

    An experienced family operation. Highly recommend. Thank you for the great job!

  • K

    Kathy A

    North Lakes, 2023

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    We connected with Peter through HiPages and he was prompt, professional and even came back after the job was complete to assist with a question we had. We would highly recommend Peter for further insulation works.

  • D

    David H

    Sunshine Coast, 2021

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    Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installationn work.

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    Sue H

    Sunshine Coast, 2021

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    Incredible customer service

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    Eileen C

    Cedar Vale, 2021

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    Quality work, good customer service, prompt

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    Craig M

    Woody Point, 2021

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    Called within 5 minutes of request. Very knowledgeable and explained job in great detail, provide great advice in prior preparation for works required. Very friendly and helpful.

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    Jenny C

    Plainland, 2021

    hipages

    Although I did not hire Peter I was impressed with the initial contact and the knowledge he was willing to impart. I was treated with respect which I appreciated. I would have hired but I received a lower quote.

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    Quinton

    Coomera, 2020

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    Professional installation without any short cuts. True to their word with high integrity. Response from Comfort Zone Insulation

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    Gary P

    West Kempsey, 2020

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    Came & Gave a free quote

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