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Comfort Zone: Protecting Your Comfort ZoneComfort Zone Insulation Team

Does cellulose off-gas? · the honest answer

Does cellulose insulation off-gas?

Not the borate-treated kind we make. The off-gassing scare you’ve read about comes from one specific overseas mistake: when Europe capped borate, some makers swapped in a cheap ammonium-salt additive that released ammonia when it got damp. That product was banned, and borate was brought back. We never left borate.

I’m Peter Johnson. If a customer’s read something scary about insulation off-gassing, I’d rather walk them through exactly what happened, what the additive was, and why ours isn’t that product, than wave it away. Here’s the straight story.

Wet-spray cellulose fibre being applied to a wall during construction, Comfort Zone's own manufactured product

Borate-treated

the formulation regulators kept

Straight up

No, not borate-treated cellulose.

Borate, boric acid and borax, is a stable mineral salt. It doesn’t gas off in a normal dry roof the way a volatile chemical does. So when someone asks me whether cellulose “off-gasses”, the honest answer for our product is no. But I won’t just say “trust me”, because there genuinely was an off-gassing problem overseas, and once you know what actually caused it, you’ll see exactly why it has nothing to do with what we pump into your roof.

The whole scare comes down to one additive, and it isn’t borate. Here’s the part most articles leave out: the additive that caused the trouble was the one that replaced borate.

The one real off-gassing story

Europe took borate out. That's when the trouble started.

This is the bit that turns the scare on its head. The off-gassing problem didn't happen because cellulose makers used borate. It happened because regulators made them stop.

  1. 1

    Until 2011: borate did the job

    European cellulose was treated with borate, boric acid and borax, for fire and pest resistance. The same chemistry we use. No off-gassing issue.

  2. 2

    2011: the EU caps borate

    An EU biocide reclassification flagged boric acid as reprotoxic and capped how much could be used. Makers could no longer rely on borate the way they had.

  3. 3

    The cheap substitute goes in

    To keep hitting fire requirements cheaply, some manufacturers swapped borate out for inorganic ammonium salts, ammonium sulphate, at 6–12% of the insulation's weight.

  4. 4

    Damp homes, ammonia, corrosion

    Ammonium salts break down in humidity and release ammonia (a sharp, cat-pee odour that irritates eyes and airways) and their acidic by-products corrode copper, wiring and nails. France logged dozens of affected households; several needed the insulation fully removed.

  5. 5

    Banned, and borate brought back

    France banned the ammonium-salt product in June 2013, the EU restricted it Europe-wide in 2016 (capping ammonia emissions), and France then re-authorised borate as the safer alternative. The regulators banned the substitute and kept borate.

So the headline isn’t “cellulose off-gasses”. It’s “a cheap additive that replaced borate off-gassed, and got banned, while borate was kept as the safe option.” We never used the ammonium-salt shortcut. We’ve only ever used borate.

Two different chemistries

Why borate is stable and the substitute wasn't.

It's not 'all fire retardants are the same'. These two behave completely differently in a damp roof.

Ammonium sulphate: the additive that failed

  • A cheap fire retardant brought in to replace borate.
  • Breaks down in humidity and releases ammonia — the cat-pee smell.
  • Acidic by-products corrode copper, brass and steel fasteners.
  • Banned in France (2013), restricted across the EU (2016).

Borate: what we use

  • Boric acid + borax, stable, non-volatile mineral salts.
  • Doesn’t gas off in a normal dry roof.
  • Boric acid and borax neutralise each other to pass corrosion testing.
  • The formulation regulators kept, and we never stopped using.

One honest note, because I won’t oversell: for a hard printed number on our exact product’s emissions or corrosion, we’d point you to a lab test rather than a blanket promise. But on the chemistry and on the regulators’ own verdict, borate is the safe side of this story, and it’s the side we’ve always been on. You can read the borate detail on why cellulose and the fire side on our fire-resistance answer.

Don't get them confused

The other “smelly house” stories aren't cellulose at all.

When people picture insulation 'off-gassing and corroding the copper', they're usually half-remembering one of these, and not one of them is borate cellulose.

Chinese drywall (2005–09)

Defective plasterboard that gave off hydrogen-sulphide gas, smelt of rotten egg and corroded copper wiring. It's wallboard, not insulation.

UFFI foam (1970s)

Urea-formaldehyde foam insulation that off-gassed formaldehyde. A poured chemical foam, banned, then unbanned, nothing like recycled-paper cellulose.

Spray polyurethane foam

The modern spray-foam controversy is about isocyanate emissions and curing. Again, a different product with different chemistry.

Lumping borate cellulose in with those is like saying every car is dangerous because one maker once built a bad engine. Different product, different chemistry, different maker. Ours is recycled paper and borate, made here, and you can come and watch us make it.

Honest answers

Off-gassing questions I get asked.

Does cellulose insulation off-gas?+

Borate-treated cellulose like ours isn't known to off-gas in a normal dry roof. Borate (boric acid and borax) is a stable mineral salt, not a volatile chemical that gases off. The off-gassing stories you'll find online trace to a specific overseas product that used a different, cheaper fire retardant, inorganic ammonium salts (ammonium sulphate), which released ammonia when it got damp. That product was banned. Ours has always used borate, which is exactly the formulation the regulators kept.

What actually happened with the cellulose that off-gassed in Europe?+

It's a story with a twist. European cellulose was treated with borate until 2011, when an EU biocide reclassification capped how much boric acid could be used. To keep meeting fire requirements cheaply, some manufacturers swapped borate out for inorganic ammonium salts (ammonium sulphate). In damp conditions those salts release ammonia (a sharp, cat-pee smell that irritates eyes and airways) and their acidic by-products can corrode copper and wiring. France logged dozens of affected households, banned the ammonium-salt product in June 2013, the EU restricted it Europe-wide in 2016, and France then re-authorised borate as the safer choice. So the additive that caused the trouble was specifically banned; borate was brought back.

Will borate cellulose corrode my wiring or pipes like that product did?+

The corrosion problem was tied to the ammonium-sulphate retardant. When it got wet it formed acidic by-products that attacked copper, brass and steel nails. Borate is different chemistry: boric acid and borax combined in the standard ratio neutralise each other and are formulated to pass corrosion testing. It's the very reason the all-borate formulation exists. (The honest limit: for a hard, printed corrosion or emissions figure on our exact product we'd point to a lab test, not a blanket promise, but the chemistry and the regulators both came down on the side of borate.)

Isn't there a story about insulation making homes smell or corroding the copper?+

There are a few, and the key thing is none of them are borate cellulose. 'Chinese drywall' (2005–09) was plasterboard that gave off hydrogen-sulphide gas and corroded copper. Urea-formaldehyde foam (UFFI) in the 1970s off-gassed formaldehyde. Spray polyurethane foam has its own isocyanate-emission concerns. Different products, different chemistry, different makers. Lumping borate cellulose in with them is like saying every car is unsafe because one manufacturer built a bad engine.

How do I know your cellulose is the safe kind?+

Because we make it, in Tiaro, and we've only ever used borate, boric acid and borax, as the fire and pest treatment. It's the same mineral-salt chemistry that regulators kept while banning the ammonium-salt substitute. We can show you the formulation and the safety data sheet, and you're welcome to come and see the factory. We're not a faceless importer; we're the family that pumps it into your roof.

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