Cellulose insulation · Brisbane, SE QLD & Northern NSW
Cellulose insulation for Brisbane and SE QLD, made in Tiaro and pumped in by us.
Recycled-paper fibre, borate-treated, blown in as one seamless blanket with no gaps and no joins. We don’t resell someone else’s product. We make our cellulose in Tiaro and pump it into your roof ourselves. Cooler in summer, warmer in winter, and it lasts the life of the house.
After 40 years on the tools, it’s the only insulation I’d put in my own mum’s ceiling. Here’s exactly what it is, how we install it, and straight answers to the worries you’ve probably read about.
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
Australian-made since 1986
we make it in Tiaro, QLD
Real reviews, real jobs
What our customers say
Genuine Google & hipages reviews from Comfort Zone customers across SE Queensland.
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Angela M.
SE Queensland
“The fact that I can't even tell it's 6 degrees outside when I wake up in the morning speaks for itself. Have wasted so much money attempting to heat and cool an uninsulated home. Worth every $.”
- Phipages
P Peter
Alstonvale, 2024
“Connected with Comfort Zone Insulation and would recommend them”
- J
Jessa B.
Brisbane
“It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.”
- Nhipages
Nola M
Birtinya, 2024
“They were courteous and competent.”
- I
Iain V-B.
Brisbane
“Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.”
- Jhipages
Jennifer's E
Upper Caboolture, 2024
“Excellent customer service. Highly recommended. Has a profound knowledge of insulation products and has the best interest of his customer.”
- G
Gerry S
Fitzgibbon, 2023
“I used Comfort Zone and they have a done an excellent job.”
- Jhipages
Jennifer
Upper Caboolture, 2024
“Excellent customer service. Highly recommend. Has a profound knowledge of insulation products and has the customer best interest.”
- J
Jung K
Riverhills, 2023
“An experienced family operation. Highly recommend. Thank you for the great job!”
- Dhipages
Diane A
Ormeau, 2024
“Peter and crew did a great job I would definitely recommend them”
- D
David H
Sunshine Coast, 2021
“Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installation work.”
- Thipages
Timea
Highland Park, 2023
“I was extremely satisfied with the service they provided. They gave a very thourough explanation of the materials used, the way the work will be carried out and the price I had to pay was the exact amount quoted, no hidden costs included. They arrived on time, well prepared and workwas carried out exactly how they said it would be, they were super efficient, well prepared and were kind enough to even clean up after themselves. The services they provided was second to none! I don't hesitate to recommend them for any insulation job!”
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Benjamin H
Carseldine, 2019
“Very good explanation about their works. Advice of existing problems with the roof. Clean work. Very professional.”
- Mhipages
Mark
Pottsville, 2017
“Michelle, we are done - Peter from comfort zone insulation was very helpful. very honest with his recommendations - in fact he told me that the product my daughter had if installed correctly was superb. Thanks Peter you are a champion and i would recommend you to any person that was wanting professional advice and old school service.”
- I
Ian G
Burnside, 2019
“Good information, communication and professionalism.”
- Jhipages
Jessica
Pottsville, 2016
“This business offers a fantastic product that other businesses did not. Pump in ceiling insulation. Knowledge of the industry second to none.”
- D
Danny D
Boondall, 2018
“He explained everything he was going to do and the different types of insulation they used. He talked through the different options but made a recommendation for the one most people use, which is the one I chose. He was very understanding towards what I needed and not about himself.”
- Jhipages
Jack
Pottsville, 2023
“Excellent communication and informative. Professional.”
- G
Graham R
Riverhills, 2018
“Comfort Zone. Turned up ahead of time, completed in about 2 hours, cleaned up. All good. Very motivated installation team.”
- Thipages
Tony P
Redland Bay, 2023
“Very knowledgeable about insulation”
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Alex B
West Ipswich, 2018
“Fast, friendly, efficient.”
- Shipages
Steve
Redland Bay, 2017
“Excellent job and reasonable price.”
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Luke D
Mcdowall, 2017
“Peter did a good job. It was a quick and clean service. I'm happy to recommend!”
- Bhipages
Bruce H
Kuluin, 2023
“Prompt and efficient quoting.”
- B
Brendon
Brays Creek, 2016
“Peter supplied and installed roof insulation for me. He was very informative and provided good advice.”
- Ghipages
Gerry S
Fitzgibbon, 2023
“I used Comfort Zone and they have a done an excellent job.”
- T
Trevor G
Brookside Centre, 2016
“Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.”
- Thipages
Tamara
Underwood, 2023
“Peter is honest, hard-working and came on time. Knew excally what he was talking about and answered my questions. Would 100% recommend”
- J
John G
Beaudesert, 2019
“Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.”
- Shipages
Sterling G
Ashgrove, 2023
“Comfort Zone were very knowledge with great communication and follow up”
- Ghipages
Graham R
Riverhills, 2018
“Comfort Zone. Turned up ahead of time completed in +- 2 hours cleaned. All good. Very motivated installation team”
- Jhipages
Jung K
Riverhills, 2023
“An experienced family operation. Highly recommend. Thank you for the great job!”
- Khipages
Kathy A
North Lakes, 2023
“We connected with Peter through HiPages and he was prompt, professional and even came back after the job was complete to assist with a question we had. We would highly recommend Peter for further insulation works.”
- Dhipages
David H
Sunshine Coast, 2021
“Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installationn work.”
- Shipages
Sue H
Sunshine Coast, 2021
“Incredible customer service”
- Ehipages
Eileen C
Cedar Vale, 2021
“Quality work, good customer service, prompt”
- Chipages
Craig M
Woody Point, 2021
“Called within 5 minutes of request. Very knowledgeable and explained job in great detail, provide great advice in prior preparation for works required. Very friendly and helpful.”
- Jhipages
Jenny C
Plainland, 2021
“Although I did not hire Peter I was impressed with the initial contact and the knowledge he was willing to impart. I was treated with respect which I appreciated. I would have hired but I received a lower quote.”
- Qhipages
Quinton
Coomera, 2020
“Professional installation without any short cuts. True to their word with high integrity. Response from Comfort Zone Insulation”
- Ghipages
Gary P
West Kempsey, 2020
“Came & Gave a free quote”
From our customers
Cellulose customers from Pottsville to Beaudesert, in their words.
Brendon
Brays Creek, 2016
“Peter supplied and installed roof insulation for me. He was very informative and provided good advice.”
Trevor G
Brookside Centre, 2016
“Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.”
John G
Beaudesert, 2019
“Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.”
What is cellulose insulation?
Recycled-paper fibre, pumped in as one unbroken blanket.
Cellulose insulation is recycled paper fibre, treated with borate, blown in dry through a hose so it fills every cavity as one continuous blanket with no gaps. It gives about R2.5 per 100 mm (CSIRO’s figure for loose-fill cellulose), so our standard 120 mm ceiling pump is about R3.0. It’s one of the oldest, most proven insulation materials there is, and it’s been made right here in Australia for decades.
Because it’s pumped rather than cut to fit, cellulose gets into the tight corners, covers over the top of the joists, and leaves no joins for heat to sneak through. That matters more than the number on the bag: Sustainability Victoria’s government housing manual shows the effective R-value collapsing as just a few percent of a ceiling is left bare. Even a 5% gap can drop an R3.5 batt’s effective R-value to R2.1, about 40% (Sustainability Victoria, p.63). A seamless blanket doesn’t have those gaps.
Want the full case for the material: sound, sustainability, the lot? Read why we believe in cellulose.
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
Pale grey cellulose covering a ceiling evenly, with a neat shroud around the manhole.
The bit most of the trade can’t say
We don’t resell it. We make it.
We're one of the very few remaining cellulose-fibre insulation manufacturers in Australia, and the only one we know of still making it here in Queensland. We make ours at our factory in Tiaro, Queensland, so the family that manufactures the product is the same family that pumps it into your roof.
Most insulation companies are resellers: they buy batts off a multinational and fit them. Nothing wrong with that. But it means they’re selling whatever they can get, not a product they stand behind to the factory floor. We control ours from the paper in to the hose out, which is why we can put a Life-of-House Guarantee on it.
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
Same fibre, two ways to install it
Blow-in for what’s built, wet-spray for what’s open.
People get tangled up in the names. It's the same cellulose either way. The difference is just whether the cavity is closed or open when we get to it.
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
Blow-in (pump-in): ceilings & closed cavities
Dry cellulose blown through a 40-metre hose into a ceiling, or into a closed wall cavity through small neat holes. This is the vast majority of what we do. It’s how an existing house gets insulated without pulling anything apart. It settles into every corner as one seamless blanket.
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
Wet-spray: open wall frames on a build
On a new build or a renovation with the wall frame still open, we dampen the cellulose with a little water and binder so it sticks in the cavity, then screed it flush before the plasterboard goes on. You get a dense, gap-free, sound-deadening wall that a batt can’t match.
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
Cellulose vs batts
A batt has to be cut to fit. Cellulose just fills the space.
Batts are cut to fit every bay, so there are always joins and edges, and according to Choice, even small gaps cut real-world performance hard. Cellulose has no joins and no cut edges: it covers over the joists and fills the corners a batt can never reach. It’s borate-treated so insects won’t live in it, and the full-contact cover closes the cold gaps where ceiling mould tends to form.
Straight answers
Everything you’ve been told to worry about, answered straight.
There's a lot of fear sold about cellulose, mostly by people who'd rather sell you batts. Here are the five I hear most, with a plain answer and a link to the full story.
“Doesn’t cellulose settle and sag?”
Only if it’s under-filled to save product. We pump to a measured density and depth, so it holds the thickness, and the R-value, we quoted. In 6,000-odd cellulose roofs I’ve never pulled ours out because it settled.
“Isn’t paper a fire risk?”
It’s borate-treated, which makes it resist fire, and it has no air gaps for a flame to run through the way a loose batt does. Australian cellulose is made to the same fire standard as the rest of the trade.
“Won’t rats nest in it?”
The borate is exactly why they don’t. There’s no food and nothing to burrow a tunnel in. It’s a packed blanket, not fluffy batts. In 40 years I’ve never found a rat nest in our cellulose.
“Is it too heavy for my ceiling?”
No, installed to spec it’s well within what a normal ceiling carries. The horror stories come from one-off jobs that were grossly over-filled, not from cellulose pumped to the right density.
“Doesn’t cellulose off-gas or smell?”
Our cellulose doesn’t. The off-gassing scare came from one overseas additive years ago that we don’t use. There’s the full story, with the chemistry, in the guide.
Where cellulose goes
The jobs we use it on.
Ceilings: the most cost-effective surface to insulate
The big one: pump-in cellulose over the whole ceiling, the most cost-effective surface to insulate in a Queensland house.
Walls: blow-in to existing cavities, wet-spray to open frames
Blow-in to existing cavities, or wet-spray into open frames on a build for a dense, quiet wall.
Soundproofing between rooms and floors
Cellulose's density and gap-free fill make it a genuine acoustic product between rooms and floors.
Raked & cathedral ceilings
Pumped into the rafters of exposed-beam and raked ceilings that batts can't be fitted to neatly.
Top-overs: lifting existing insulation to the R-value you want
Topping dry, clean existing insulation up to the R-value you want, the cheapest fix when your roof's underdone.
Roofs others knock back
Low-pitch, no-cavity and awkward roofs a batt installer won't touch. Pumping gets in where cutting can't.
Where we work
Australian-made cellulose for every Queensland home, from the outback to the coast.
We make our cellulose at the factory in Tiaro and install it right across the region: Brisbane, Ipswich, Logan, the Gold and Sunshine Coasts, Moreton Bay, Toowoomba and the Lockyer, the Fraser Coast, Gympie and the South Burnett, and down into Northern New South Wales. If you’re not sure we’re in your patch, just ask.
What it costs
A fixed price, worked out before we start.
As a guide, cellulose ceiling insulation runs about $38.50–$60.50/m² including GST, depending on your roof type, the R-value you want and how hard the access is. I won’t pluck a single total out of the air on a website. Send me your address and I’ll measure it and give you a proper fixed-price quote within 48 hours for most houses.
Straight answers
Cellulose insulation: the questions I get asked most.
What is cellulose insulation?+
Cellulose insulation is recycled paper fibre, treated with borate, that we pump in dry through a hose so it fills your ceiling as one continuous, seamless blanket. It gives about R2.5 per 100mm, CSIRO's own figure for loose-fill cellulose, so our standard 120mm ceiling pump is about R3.0, and because it's pumped rather than cut to fit, it gets into the corners and over the joists where a batt always leaves gaps. It's one of the oldest and most proven insulation materials there is, and it's been made in Australia for decades.
Is cellulose insulation any good in the Queensland climate?+
It's the product I'd put in my own house, and I've been doing this since 1986. South East Queensland is NCC climate zone 2. The ceiling is the surface that matters most here, and cellulose covers it completely with no gaps for the heat to pour through. We pump to around R3.0 in a ceiling, comfortably over the NCC minimum for our zone. It handles our humidity fine and, unlike fibreglass, it doesn't itch, slump or give the rodents somewhere to live.
What's the difference between blow-in and wet-spray cellulose?+
Same fibre, two ways of installing it. Blow-in (or 'pump-in') is dry cellulose blown into a ceiling or a closed cavity, and that's the vast majority of what we do. Wet-spray is cellulose dampened with a little water and binder so it sticks to an open wall frame during a build or renovation, then it's screeded flush before the plaster goes on. We use blow-in for ceilings and existing walls, and wet-spray for open walls on new builds.
Who makes cellulose insulation in Australia?+
Far fewer businesses than there used to be. The 2009–10 pink-batts grant boom-bust wiped most of the small local makers out. We're one of the very few remaining cellulose-fibre insulation manufacturers in Australia, and the only one we know of still making it here in Queensland. We make ours at our factory in Tiaro, Queensland, and the family that makes it is the family that pumps it into your roof. That's the bit most of the trade can't say: they're resellers of someone else's batts.
Can you put cellulose over my existing insulation?+
Usually, yes. If your old insulation is dry and clean, we can often top over it with cellulose to bring the whole ceiling up to the R-value you want. That's the cheapest, least-disruptive fix and it's what about 90% of 'my insulation isn't working' calls actually need. If the old stuff is rodent-soiled, water-damaged or broken down, it's better value to vacuum it out first. I'll tell you straight which way suits your roof when I quote.
How much does cellulose insulation cost in Brisbane?+
As a guide, ceiling insulation runs about $38.50–$60.50/m² including GST, depending on your roof type, the R-value you want and how hard the access is. I don't publish a single total because every roof is different. Send me your address and I'll measure it off Nearmap and your roof type and give you a proper fixed-price quote within 48 hours for most houses, no deposit, and no price rise on the day.
See it for yourself
Watch: flame tests, installations, and who we are.
Peter's own footage — the fire resistance of cellulose, how it compares to batts after 20 years in a real roof, and a short introduction to Comfort Zone.
Filmed on real jobs and at our Tiaro factory. Subscribe to the channel for more.
Want the real thing, cellulose from the people who make it?
Send me your address and roof type and I’ll give you a straight fixed-price quote within 48 hours for most houses. Australian-made cellulose, pumped in by the family that manufactures it. Servicing Brisbane, SE QLD & Northern NSW.
Peter Johnson
Owner / installer · Comfort Zone Insulation Team® · Since 1986
In the trade and want to install it yourself? We make cellulose in Tiaro and run exclusive territories, franchise with the family.