Australian-made · Family factory · Tiaro QLD
We make our own cellulose in Tiaro, and the family that makes it is the family that installs it.
Almost nobody who insulates Queensland homes actually makes the insulation. We do. Our cellulose fibre is manufactured by our family business at our Tiaro factory and pumped into your roof by a Comfort Zone franchise partner trained to our standard, so we control the quality from the paper to the plaster.
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
Made by us, installed by us
our own wet-spray cellulose, end to end
Real reviews, real jobs
What our customers say
Genuine Google & hipages reviews from Comfort Zone customers across SE Queensland.
- A
Angela M.
SE Queensland
“The fact that I can't even tell it's 6 degrees outside when I wake up in the morning speaks for itself. Have wasted so much money attempting to heat and cool an uninsulated home. Worth every $.”
- Phipages
P Peter
Alstonvale, 2024
“Connected with Comfort Zone Insulation and would recommend them”
- J
Jessa B.
Brisbane
“It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.”
- Nhipages
Nola M
Birtinya, 2024
“They were courteous and competent.”
- I
Iain V-B.
Brisbane
“Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.”
- Jhipages
Jennifer's E
Upper Caboolture, 2024
“Excellent customer service. Highly recommended. Has a profound knowledge of insulation products and has the best interest of his customer.”
- G
Gerry S
Fitzgibbon, 2023
“I used Comfort Zone and they have a done an excellent job.”
- Jhipages
Jennifer
Upper Caboolture, 2024
“Excellent customer service. Highly recommend. Has a profound knowledge of insulation products and has the customer best interest.”
- J
Jung K
Riverhills, 2023
“An experienced family operation. Highly recommend. Thank you for the great job!”
- Dhipages
Diane A
Ormeau, 2024
“Peter and crew did a great job I would definitely recommend them”
- D
David H
Sunshine Coast, 2021
“Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installation work.”
- Thipages
Timea
Highland Park, 2023
“I was extremely satisfied with the service they provided. They gave a very thourough explanation of the materials used, the way the work will be carried out and the price I had to pay was the exact amount quoted, no hidden costs included. They arrived on time, well prepared and workwas carried out exactly how they said it would be, they were super efficient, well prepared and were kind enough to even clean up after themselves. The services they provided was second to none! I don't hesitate to recommend them for any insulation job!”
- B
Benjamin H
Carseldine, 2019
“Very good explanation about their works. Advice of existing problems with the roof. Clean work. Very professional.”
- Mhipages
Mark
Pottsville, 2017
“Michelle, we are done - Peter from comfort zone insulation was very helpful. very honest with his recommendations - in fact he told me that the product my daughter had if installed correctly was superb. Thanks Peter you are a champion and i would recommend you to any person that was wanting professional advice and old school service.”
- I
Ian G
Burnside, 2019
“Good information, communication and professionalism.”
- Jhipages
Jessica
Pottsville, 2016
“This business offers a fantastic product that other businesses did not. Pump in ceiling insulation. Knowledge of the industry second to none.”
- D
Danny D
Boondall, 2018
“He explained everything he was going to do and the different types of insulation they used. He talked through the different options but made a recommendation for the one most people use, which is the one I chose. He was very understanding towards what I needed and not about himself.”
- Jhipages
Jack
Pottsville, 2023
“Excellent communication and informative. Professional.”
- G
Graham R
Riverhills, 2018
“Comfort Zone. Turned up ahead of time, completed in about 2 hours, cleaned up. All good. Very motivated installation team.”
- Thipages
Tony P
Redland Bay, 2023
“Very knowledgeable about insulation”
- A
Alex B
West Ipswich, 2018
“Fast, friendly, efficient.”
- Shipages
Steve
Redland Bay, 2017
“Excellent job and reasonable price.”
- L
Luke D
Mcdowall, 2017
“Peter did a good job. It was a quick and clean service. I'm happy to recommend!”
- Bhipages
Bruce H
Kuluin, 2023
“Prompt and efficient quoting.”
- B
Brendon
Brays Creek, 2016
“Peter supplied and installed roof insulation for me. He was very informative and provided good advice.”
- Ghipages
Gerry S
Fitzgibbon, 2023
“I used Comfort Zone and they have a done an excellent job.”
- T
Trevor G
Brookside Centre, 2016
“Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.”
- Thipages
Tamara
Underwood, 2023
“Peter is honest, hard-working and came on time. Knew excally what he was talking about and answered my questions. Would 100% recommend”
- J
John G
Beaudesert, 2019
“Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.”
- Shipages
Sterling G
Ashgrove, 2023
“Comfort Zone were very knowledge with great communication and follow up”
- Ghipages
Graham R
Riverhills, 2018
“Comfort Zone. Turned up ahead of time completed in +- 2 hours cleaned. All good. Very motivated installation team”
- Jhipages
Jung K
Riverhills, 2023
“An experienced family operation. Highly recommend. Thank you for the great job!”
- Khipages
Kathy A
North Lakes, 2023
“We connected with Peter through HiPages and he was prompt, professional and even came back after the job was complete to assist with a question we had. We would highly recommend Peter for further insulation works.”
- Dhipages
David H
Sunshine Coast, 2021
“Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installationn work.”
- Shipages
Sue H
Sunshine Coast, 2021
“Incredible customer service”
- Ehipages
Eileen C
Cedar Vale, 2021
“Quality work, good customer service, prompt”
- Chipages
Craig M
Woody Point, 2021
“Called within 5 minutes of request. Very knowledgeable and explained job in great detail, provide great advice in prior preparation for works required. Very friendly and helpful.”
- Jhipages
Jenny C
Plainland, 2021
“Although I did not hire Peter I was impressed with the initial contact and the knowledge he was willing to impart. I was treated with respect which I appreciated. I would have hired but I received a lower quote.”
- Qhipages
Quinton
Coomera, 2020
“Professional installation without any short cuts. True to their word with high integrity. Response from Comfort Zone Insulation”
- Ghipages
Gary P
West Kempsey, 2020
“Came & Gave a free quote”
Who makes cellulose insulation in Queensland?
We do. Our cellulose-fibre insulation is made by our family at our Tiaro factory in Queensland and installed by the same family across South East QLD, so we control the quality of the product and the way it goes into your roof, end to end.
Straight from the factory floor
Our own footage — the plant, the product, the family.
Not stock video — this is our own factory, the production plant, the stockpile and the bags we pump into your roof, filmed by the family who makes the cellulose.
Our new cellulose production plant arrives
The new production plant turning up at our Tiaro factory — we make our own cellulose, we don't resell someone else's.
Read the transcript
This is a new production plant turning up for the cellulose fibre, for Cellulose Products Australia, so I just got a new machine and brought it over from Perth and obviously we've got to put it together.
Unloading the plant — no crane needed
How you get a big machine off a truck when you haven't got a crane handy.
Read the transcript
So when you don't have a crane, see how you get a big machine off a truck. There you go, easy done. Now we just lower the two forklift down. Now we just lower the two forklift down.
At the Cellulose Products Australia stockpile
Peter out the front of our own stockpile of roof insulation at the Tiaro factory.
Read the transcript
G'day, Peter here from Cellulose Products Australia, just here in front of our stockpile of roof insulation, the cellulose fibre insulation that we manufacture here at Lowood. We're a family owned company, we've been in the insulation industry since 1988. I started then with my father and now my sons work for me. We supply wholesale and retail, so if you're a contractor and you're looking for a good supplier of cellulose fibre, we're certainly happy to talk to you about that. And also we can supply for the kitty litter industry, the power seeding industry and any of the mining sites that want to use the plain paper for oil absorber. It's an excellent product, it's 100% recycled, so give us a call, keep us in mind and let's cool Queensland down one house at a time.
Bagging cellulose at the factory
Filling bags off the hopper with Eli — a real family business making its own product.
Read the transcript
Hey Loy, Eli. Hi. So just up here in the hopper and we've got the bag off the top at the moment and so that's the intake for the fluff. There's an old hole there that they obviously decided was a bad idea but and then you got the four rotors across here, the mixers and then down in the bottom you got another two that just feed into the auger. Up this end of these, they're actually a pipe over the shaft on this end and then they've welded onto that shaft. So this one here the welds actually come off so as it goes around it doesn't turn that beater anymore. But anyway so we're just gonna fix that up and then then we'll be good to go again.
We’ve expanded our factory to our new site at Tiaro since these videos were made, and we now run a hydraulic bagging machine.
The bit nobody else can say
One of very few who both make it and install it.
We're one of the very few remaining cellulose-fibre insulation manufacturers in Australia, and the only one we know of still making it here in Queensland.
Most insulation companies are installers: they buy whatever product turns up on the truck and pump it in. We’re one of very few companies that both manufactures and installs its own cellulose fibre. That means when something needs to be right, there’s no supplier to ring and no importer to blame. It’s our factory, our product and our crew, all the same family business.
That’s the difference you can’t see from the street. A glossy brochure can promise you anything. A family that runs the machine in Tiaro and then climbs into your roof in Brisbane is standing behind the same product twice.
“We make it and we install it. There’s no one in the middle, so the quality is on us from the recycled paper right through to the photos of your finished roof.”Peter Johnson, Comfort Zone Insulation Team
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
The same truck loads cellulose at our Tiaro factory and unloads it into roofs across South East Queensland. Read more about why we only recommend cellulose fibre, or meet the family on our story page.
Why making it ourselves matters
When you make the product, quality control isn't a promise. It's the day job.
Here's what end-to-end control actually means for the cellulose that ends up in your ceiling.
We choose what goes in the bag
It's recycled paper fibre treated with borax and boric acid for fire and pests: no ammonium sulfate, no formaldehyde. Because we make it, we know exactly what's in every bag that goes into your roof.
Manufactured to the Australian Standard
Our cellulose is manufactured to AS 4859.1, the Australian Standard for bulk thermal insulation, so the product that leaves Tiaro is made to a known benchmark, not whatever turned up cheapest on the container.
Made here, installed here
Most insulation in this country is imported or made by a company that never sees your roof. Ours is made in Tiaro and installed across South East Queensland by Comfort Zone franchise partners, owner-operators trained to one standard, running their own family businesses under our systems.
Reusable bags, refilled and re-used
The bags we deliver in are reusable, refilled and run through again rather than thrown out, so the same bag does the job hundreds of times instead of going to landfill after one trip.
A note on the standard: AS/NZS 4859.1 is the Australian Standard our cellulose is manufactured to.
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
Comfort Zone insulation.team
Family-owned insulation manufacturer, making comfy homes since 1986
A family business since 1986
We’ve been making and installing it since 1986.
This is a family business. I started in the trade with my dad back in 1986, and today my sons Noah and Eli are part of it, and we’re building a family of franchise partners, other families running their own businesses to our systems and standards. Making our own product is a big part of how we keep the standard up: we’re not at the mercy of whatever a supplier decides to put in the bag this month.
Every job is photographed and the photos are checked before you’re invoiced. That’s our system, the same on every job. Most customers never get to see inside their own roof, so we show them, and because the same family business also makes the product, the standard those photos are checked against is set by people who know exactly what good looks like.
That’s control you simply can’t get if you’re only an installer buying product, or only a manufacturer who never climbs into a roof. We do both, across ceiling insulation and every other part of the home.
Join the family, own a territory
Come and see the Tiaro factory.
Because we make our own cellulose, a franchise partner gets something almost no other insulation business can offer: your product comes from the family factory, not a fluctuating supplier. If you’re a hands-on operator (a husband-and-wife or father-and-son team suits this work well), come and stand on the factory floor in Tiaro and see how it’s made before you decide.
Read about franchising with the family and the exclusive territories we’re opening up across Queensland.