Australian-made · Family factory · Tiaro QLD
We make our own cellulose in Tiaro, and the family that makes it is the family that installs it.
Almost nobody who insulates Queensland homes actually makes the insulation. We do. Our cellulose fibre is manufactured by our family business at our Tiaro factory and pumped into your roof by a Comfort Zone franchise partner trained to our standard, so we control the quality from the paper to the plaster.
Made by us, installed by us
our own wet-spray cellulose, end to end
Who makes cellulose insulation in Queensland?
We do. Our cellulose-fibre insulation is made by our family at our Tiaro factory in Queensland and installed by the same family across South East QLD, so we control the quality of the product and the way it goes into your roof, end to end.
The bit nobody else can say
One of very few who both make it and install it.
We're one of the very few remaining cellulose-fibre insulation manufacturers in Australia, and the only one we know of still making it here in Queensland.
Most insulation companies are installers: they buy whatever product turns up on the truck and pump it in. We’re one of very few companies that both manufactures and installs its own cellulose fibre. That means when something needs to be right, there’s no supplier to ring and no importer to blame. It’s our factory, our product and our crew, all the same family business.
That’s the difference you can’t see from the street. A glossy brochure can promise you anything. A family that runs the machine in Tiaro and then climbs into your roof in Brisbane is standing behind the same product twice.
“We make it and we install it. There’s no one in the middle, so the quality is on us from the recycled paper right through to the photos of your finished roof.”Peter Johnson, Comfort Zone Insulation Team
The same truck loads cellulose at our Tiaro factory and unloads it into roofs across South East Queensland. Read more about why we only recommend cellulose fibre, or meet the family on our story page.
Why making it ourselves matters
When you make the product, quality control isn't a promise. It's the day job.
Here's what end-to-end control actually means for the cellulose that ends up in your ceiling.
We choose what goes in the bag
It's recycled paper fibre treated with borax and boric acid for fire and pests: no ammonium sulfate, no formaldehyde. Because we make it, we know exactly what's in every bag that goes into your roof.
Manufactured to the Australian Standard
Our cellulose is manufactured to AS 4859.1, the Australian Standard for bulk thermal insulation, so the product that leaves Tiaro is made to a known benchmark, not whatever turned up cheapest on the container.
Made here, installed here
Most insulation in this country is imported or made by a company that never sees your roof. Ours is made in Tiaro and installed across South East Queensland by Comfort Zone franchise partners, owner-operators trained to one standard, running their own family businesses under our systems.
Reusable bags, refilled and re-used
The bags we deliver in are reusable, refilled and run through again rather than thrown out, so the same bag does the job hundreds of times instead of going to landfill after one trip.
A note on the standard: AS 4859.1 is the Australian Standard our cellulose is manufactured to. We’re finalising the current certification paperwork, so we describe it as “manufactured to the Australian Standard” rather than quoting a certificate number until that’s verified. That’s the honest way to put it.
A family business since 1986
We’ve been making and installing it since 1986.
This is a family business. I started in the trade with my dad back in 1986, and today my sons Noah and Eli are part of it, and we’re building a family of franchise partners, other families running their own businesses to our systems and standards. Making our own product is a big part of how we keep the standard up: we’re not at the mercy of whatever a supplier decides to put in the bag this month.
Every job is photographed and the photos are checked before you’re invoiced. That’s our system, the same on every job. Most customers never get to see inside their own roof, so we show them, and because the same family business also makes the product, the standard those photos are checked against is set by people who know exactly what good looks like.
That’s control you simply can’t get if you’re only an installer buying product, or only a manufacturer who never climbs into a roof. We do both, across ceiling insulation and every other part of the home.
Join the family, own a territory
Come and see the Tiaro factory.
Because we make our own cellulose, a franchise partner gets something almost no other insulation business can offer: your product comes from the family factory, not a fluctuating supplier. If you’re a hands-on operator (a husband-and-wife or father-and-son team suits this work well), come and stand on the factory floor in Tiaro and see how it’s made before you decide.
Read about franchising with the family and the exclusive territories we’re opening up across Queensland.