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Comfort Zone: Protecting Your Comfort ZoneComfort Zone Insulation Team

FAQ · TV aerials & reception · SE Queensland

My TV aerial is in the roof. Will insulation affect the reception?

For nearly every home, no. Pumped cellulose is paper fibre and doesn’t meaningfully block a TV signal. What attenuates a roof-cavity aerial is the foil in sarking or anticon, the metal layer, not the insulation.

I get this one a fair bit from people with the aerial tucked up in the roof space. It’s a sensible question, and here’s what’s actually going on. Here’s what actually affects a roof-cavity aerial, why the insulation isn’t the culprit, and the real fix if your reception was already on the marginal side before we turn up.

Paper fibre isn’t what blocks a TV signal.

Start with what cellulose actually is. It’s recycled paper milled into fibre and treated with a little borax. Fibre and trapped air, nothing more. There’s no continuous sheet of metal in it, and metal is the thing that reflects or soaks up the UHF radio waves that carry your digital TV. A blanket of paper fibre sitting on top of your ceiling is, for all practical purposes, see-through to that signal. That’s as true of polyester or glasswool batts as it is of cellulose. Bulk insulation is fibre and air, not a shield.

So if your reception is clean today, pumping cellulose across the ceiling won’t change it. The insulation lies on top of the plasterboard ceiling, down in the cavity, while most roof-cavity aerials sit up higher near the ridge, and even where they’re close, the fibre simply isn’t a material that knocks the signal about. I’ve pumped cellulose into thousands of roofs with the aerial sitting right there, and a paper-fibre blanket isn’t what makes or breaks the picture.

“Cellulose is paper and air. There’s no metal in it to bounce a TV signal. If your reception goes off after a roof job, look at the foil and the aerial, not the insulation.”
Peter Johnson, Comfort Zone Insulation Team

What actually shields the aerial

It’s the foil in the roof, and the roof sheets, not the insulation.

The thing that affects a roof-cavity aerial is metal. A foil-faced sarking membrane or a foil-backed anticon blanket rolled out under the roof sheets puts a partial metal layer between your aerial and the broadcast tower, and a steel or aluminium roof does the same. The Australian Government’s yourhome guide describes reflective foil working through its shiny reflective metal surface , that metal facing is the layer that does the job for heat. In my experience the same metal that reflects radiant heat will also reflect some radio waves, which is the part that touches your aerial.

So if you’ve got foil sarking or anticon up there and an aerial in the cavity, the membrane was already affecting your signal long before any ceiling insulation went in. That’s the bit worth understanding: the metal in your roof is the partial shield, and the paper-fibre blanket we pump onto your ceiling isn’t. Blaming the insulation for a foil-and-roof reception problem just sends you fixing the wrong thing.

Roof sarking taped neatly back into place after cellulose was pumped beneath it, Comfort Zone finish
Foil-faced sarking taped back into place under a roof after a pump-in job, the shiny metal facing is the layer that partly shields a roof-cavity aerial, not the cellulose.

The real fix

Already marginal? Get the aerial outside, regardless of insulation.

Here’s the straight version. If your reception is already pixelating or dropping out before we ever turn up, the real fix isn’t about the insulation at all. It’s the aerial position. An aerial sitting in the roof cavity is fighting the roof sheets and any foil membrane above it for a clear line to the tower, so it’s working with a handicap from the start. Move it to an outside wall bracket or a roof-mounted mast and you clear that obstruction in one go.

  • A roof-cavity aerial sits behind the roof sheets and any foil sarking or anticon. A partial metal shield it has to punch through.
  • An outside or roof-mounted aerial gets the antenna out into clear line-of-sight to the broadcast tower.
  • It's an antenna-installer's job, not an insulation one, and usually a modest cost.
  • It fixes a marginal signal far more reliably than worrying about what's on top of your ceiling.

Don’t blame a paper-fibre blanket for a reception problem the roof itself was already causing. We pump cellulose across the ceiling as one seamless blanket and tidy up after ourselves, and the photos are checked before you’re invoiced, but a roof-cavity aerial is one worth getting straight. Get it outside and the question takes care of itself. That’s our system, the same on every job, run by Comfort Zone franchise owner-operators trained to one standard and held to it.

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More on insulation, aerials & signal

My TV aerial is in the roof. Will insulation affect the reception?+

In the great majority of homes, no, not in any way you'd notice. Pumped cellulose is recycled paper fibre treated with a little borax, and paper fibre is close to transparent to the UHF radio waves that carry digital TV; it doesn't have a metal layer to bounce or soak up the signal. What does attenuate a roof-cavity aerial is metal: a foil-backed sarking or anticon blanket under the roof sheets, or the metal roof sheets themselves, form a partial shield between the aerial and the broadcast tower. So if your reception is fine now, ceiling insulation isn't going to change it. If it's already marginal, pixelating or dropping out before we ever turn up, the fix is moving the aerial out of the cavity to an outside or roof-mounted position, regardless of what insulation you choose.

Does the insulation itself block a TV signal, or is it the foil under the roof?+

It's the foil, not the insulation. Bulk insulation, whether cellulose, polyester or glasswool batts, is made of fibre and air, with no continuous metal layer, so it's essentially see-through to a TV signal at the levels we install. The thing that shields a roof-cavity aerial is the metal in the roof: a foil-faced sarking membrane or a foil-backed anticon blanket rolled under the sheets, plus a steel or aluminium roof itself. The Australian Government's yourhome guide describes reflective foil as working through its shiny reflective metal surface, and that metal facing is the layer that does the job for heat. The same metal that reflects radiant heat will also reflect some radio waves, which is the part of the physics that touches your aerial. So if you've got foil sarking or anticon up there and a roof-cavity aerial, the membrane was already affecting your signal long before any ceiling insulation went in.

My reception is already a bit dodgy. Should I get an outside aerial before insulating?+

If it's already pixelating or dropping out, yes. Sort the aerial first, and do it regardless of insulation. An aerial sitting in the roof cavity is fighting the roof sheets and any foil membrane above it for line-of-sight to the tower, so it's working with a handicap before insulation enters the picture. Moving it to an outside wall bracket or a roof-mounted mast clears that obstruction and almost always fixes a marginal signal far more reliably than worrying about what's on top of your ceiling. It's an antenna-installer's job, not an insulation one, and it's usually a modest cost. Don't blame the insulation for a reception problem the roof itself was already causing. Get the aerial outside and the question answers itself.

Will pumped cellulose interfere with my WiFi or mobile signal in the house?+

No, not in any way you'd notice. Cellulose is paper fibre and air, with no metal sheet in it to reflect or absorb a radio signal, so a blanket of it sitting on top of your ceiling doesn't block the WiFi between your rooms or the mobile reception inside the house. The materials that knock signal around in a home are the metal ones: foil-backed sarking and anticon under the roof, foil-faced plasterboard, metal roof sheets, brick and concrete. A paper-fibre ceiling blanket isn't in that league. If anything, the homes where people notice mobile or TV signal trouble are the ones with a lot of foil and steel in the roof, and again, that's the roof membrane and the sheets doing it, not the insulation we pump across your ceiling.

Reviews5.0 from 174+ reviews

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Aerial in the roof and worried about insulation? Call Peter on 0414 586 315 , I’ll give you a straight answer for your roof.

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Real reviews, real jobs

What our customers say

Genuine Google & hipages reviews from Comfort Zone customers across SE Queensland.

  • A

    Angela M.

    SE Queensland

    The fact that I can't even tell it's 6 degrees outside when I wake up in the morning speaks for itself. Have wasted so much money attempting to heat and cool an uninsulated home. Worth every $.

  • P

    P Peter

    Alstonvale, 2024

    hipages

    Connected with Comfort Zone Insulation and would recommend them

  • J

    Jessa B.

    Brisbane

    It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.

  • N

    Nola M

    Birtinya, 2024

    hipages

    They were courteous and competent.

  • I

    Iain V-B.

    Brisbane

    Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.

  • J

    Jennifer's E

    Upper Caboolture, 2024

    hipages

    Excellent customer service. Highly recommended. Has a profound knowledge of insulation products and has the best interest of his customer.

  • G

    Gerry S

    Fitzgibbon, 2023

    I used Comfort Zone and they have a done an excellent job.

  • J

    Jennifer

    Upper Caboolture, 2024

    hipages

    Excellent customer service. Highly recommend. Has a profound knowledge of insulation products and has the customer best interest.

  • J

    Jung K

    Riverhills, 2023

    An experienced family operation. Highly recommend. Thank you for the great job!

  • D

    Diane A

    Ormeau, 2024

    hipages

    Peter and crew did a great job I would definitely recommend them

  • D

    David H

    Sunshine Coast, 2021

    Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installation work.

  • T

    Timea

    Highland Park, 2023

    hipages

    I was extremely satisfied with the service they provided. They gave a very thourough explanation of the materials used, the way the work will be carried out and the price I had to pay was the exact amount quoted, no hidden costs included. They arrived on time, well prepared and workwas carried out exactly how they said it would be, they were super efficient, well prepared and were kind enough to even clean up after themselves. The services they provided was second to none! I don't hesitate to recommend them for any insulation job!

  • B

    Benjamin H

    Carseldine, 2019

    Very good explanation about their works. Advice of existing problems with the roof. Clean work. Very professional.

  • M

    Mark

    Pottsville, 2017

    hipages

    Michelle, we are done - Peter from comfort zone insulation was very helpful. very honest with his recommendations - in fact he told me that the product my daughter had if installed correctly was superb. Thanks Peter you are a champion and i would recommend you to any person that was wanting professional advice and old school service.

  • I

    Ian G

    Burnside, 2019

    Good information, communication and professionalism.

  • J

    Jessica

    Pottsville, 2016

    hipages

    This business offers a fantastic product that other businesses did not. Pump in ceiling insulation. Knowledge of the industry second to none.

  • D

    Danny D

    Boondall, 2018

    He explained everything he was going to do and the different types of insulation they used. He talked through the different options but made a recommendation for the one most people use, which is the one I chose. He was very understanding towards what I needed and not about himself.

  • J

    Jack

    Pottsville, 2023

    hipages

    Excellent communication and informative. Professional.

  • G

    Graham R

    Riverhills, 2018

    Comfort Zone. Turned up ahead of time, completed in about 2 hours, cleaned up. All good. Very motivated installation team.

  • T

    Tony P

    Redland Bay, 2023

    hipages

    Very knowledgeable about insulation

  • A

    Alex B

    West Ipswich, 2018

    Fast, friendly, efficient.

  • S

    Steve

    Redland Bay, 2017

    hipages

    Excellent job and reasonable price.

  • L

    Luke D

    Mcdowall, 2017

    Peter did a good job. It was a quick and clean service. I'm happy to recommend!

  • B

    Bruce H

    Kuluin, 2023

    hipages

    Prompt and efficient quoting.

  • B

    Brendon

    Brays Creek, 2016

    Peter supplied and installed roof insulation for me. He was very informative and provided good advice.

  • G

    Gerry S

    Fitzgibbon, 2023

    hipages

    I used Comfort Zone and they have a done an excellent job.

  • T

    Trevor G

    Brookside Centre, 2016

    Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.

  • T

    Tamara

    Underwood, 2023

    hipages

    Peter is honest, hard-working and came on time. Knew excally what he was talking about and answered my questions. Would 100% recommend

  • J

    John G

    Beaudesert, 2019

    Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.

  • S

    Sterling G

    Ashgrove, 2023

    hipages

    Comfort Zone were very knowledge with great communication and follow up

  • G

    Graham R

    Riverhills, 2018

    hipages

    Comfort Zone. Turned up ahead of time completed in +- 2 hours cleaned. All good. Very motivated installation team

  • J

    Jung K

    Riverhills, 2023

    hipages

    An experienced family operation. Highly recommend. Thank you for the great job!

  • K

    Kathy A

    North Lakes, 2023

    hipages

    We connected with Peter through HiPages and he was prompt, professional and even came back after the job was complete to assist with a question we had. We would highly recommend Peter for further insulation works.

  • D

    David H

    Sunshine Coast, 2021

    hipages

    Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installationn work.

  • S

    Sue H

    Sunshine Coast, 2021

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    Incredible customer service

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    Eileen C

    Cedar Vale, 2021

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    Quality work, good customer service, prompt

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    Craig M

    Woody Point, 2021

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    Called within 5 minutes of request. Very knowledgeable and explained job in great detail, provide great advice in prior preparation for works required. Very friendly and helpful.

  • J

    Jenny C

    Plainland, 2021

    hipages

    Although I did not hire Peter I was impressed with the initial contact and the knowledge he was willing to impart. I was treated with respect which I appreciated. I would have hired but I received a lower quote.

  • Q

    Quinton

    Coomera, 2020

    hipages

    Professional installation without any short cuts. True to their word with high integrity. Response from Comfort Zone Insulation

  • G

    Gary P

    West Kempsey, 2020

    hipages

    Came & Gave a free quote

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