Skip to content
Comfort Zone: Protecting Your Comfort ZoneComfort Zone Insulation Team

FAQ · Insulation & rainwater tanks

Is fibreglass insulation safe near my drinking-water tank?

In a properly built roof your ceiling insulation sits inside the cavity, not in the path water takes to your tank, so it stays out of your drinking water. The real risk is a sloppy install, not the material itself.

It’s a question I get a lot out on the rural blocks around the South Burnett and the Lockyer, where the house drinks what the roof catches. It’s a fair worry, and it deserves a straight answer rather than a sales line. Here’s where the insulation actually sits, including the foil-backed anticon blanket fitted under metal roofs. Whether a normal water filter really removes glass fibres, and what actually protects a tank, without scaring you off any particular product.

Your insulation isn’t in the water path.

Start with where the water goes. A rainwater tank collects what runs off your roof sheets, into the gutters, down the pipe and into the tank. Your ceiling insulation lives somewhere else entirely. It sits on top of the plasterboard ceiling, inside the roof cavity, under the roof sheets. The rain that fills your tank never travels through that cavity, so in a roof that’s built and installed properly the insulation and the drinking water never meet. That’s true whether it’s fibreglass batts, polyester batts or pumped-in cellulose.

So the plain answer to “is it safe near my tank?” is that the danger isn’t the material sitting quietly in your ceiling. It’s an open or half-finished roof, a disturbed roof, or a sloppy install that leaves bits of insulation, dust or offcuts lying in the gutters where they don’t belong. That’s a job-quality problem, not a property of the product. Insulation isn’t even a licensed trade in Queensland anymore, so any bloke with a ute and a ladder can call himself an installer, which is exactly why a clean, photographed job matters here more than the badge on the bag.

“The water that fills your tank runs off the roof into the gutter. Your insulation sits under the roof, in the ceiling. Get the install clean and they never meet.”
Peter Johnson, Comfort Zone Insulation Team

The one under the iron roof

What about the anticon blanket under my iron roof?

Anticon, the foil-faced fibreglass blanket rolled out under the roof sheets during construction, is the one people on tank water ask me about most, and it’s a fair question: unlike ceiling batts, it sits right up under the roofing rather than down in the cavity. Two points worth knowing. First, the rainwater that fills your tank runs across the outside of your roof sheets into the gutter; the anticon is on the underside, so in a sound roof it still isn’t in that water path.

Second, and this is the part worth knowing, anticon is a thin condensation and thermal-break blanket. It is not a substitute for proper ceiling insulation, and it doesn’t give you anywhere near the R-value your ceiling needs in our climate. So if anticon is all you’ve got up there, you still want cellulose pumped into the ceiling to actually keep the house cooler in summer and warmer in winter. Where a fibre worry is legitimate is an ageing, damaged or disturbed blanket shedding fibres that wash into the gutters, and that’s the same catchment-hygiene issue as any roof debris, handled the same way (below). With cellulose in the ceiling, there’s no glass blanket in the picture at all.

A fibreglass blanket fitted under a cliplock iron roof, the wet, water-tank-risk material we replace
A fibreglass blanket fitted under a cliplock iron roof. The foil-faced material people on tank water worry about. In a sound roof it sits on the underside, out of the gutter-to-tank water path.

What’s really in each one

What’s actually in fibreglass, and in cellulose.

Let me be factual about both, because I sell all three insulation products and I’m not here to scare you off anyone’s. Fibreglass batts are made of fine glass fibres held with a binder. They’re the cheapest insulation you can buy, and they do insulate. The fine print worth knowing is the handling side: the manufacturers’ own safety data sheets tell installers to wear a P2 dust mask and to wash work clothes separately, and the Australian Government’s CSIRO notes glass-fibre and rockwool can cause temporary skin, nose and eye irritation. That’s about handling fine glass fibres during the install, not about a batt sitting in your sealed-off ceiling cavity, which isn’t in your tank’s water path anyway.

Cellulose is a different beast: it’s made from recycled waste paper, treated with borax and boric acid. No glass fibre, no asbestos, no formaldehyde. The borax is the clever bit. A natural mineral salt that means the insects rats feed on can’t survive in it and has been shown to slow fire spread, and it’s locked into the paper fibre, not floating around loose. The CSIRO describes cellulose as recycled paper combined with fire-retardant chemicals, and notes it’s easy to handle though it can be dusty, so, like any loose-fill, we wear masks when we pump it.

About that borax

About as toxic as the salt shaker on your table.

People hear “treated with chemicals” and picture something nasty leaching into their water. Borax is a naturally occurring mineral salt, and it’s about as toxic to you as the common table salt in your kitchen. It’s not asbestos, it’s not formaldehyde, and it’s bound into the paper fibre sitting in your ceiling cavity, not the gutters, and not your tank.

You shouldn’t eat any insulation, the same way you wouldn’t eat the dust and leaf litter off your roof. But plenty of us ate a few pages of a book as kids and lived to tell the tale, and borax is in roughly that league of nasty. Unless you’d lie awake worrying about the kids reaching the salt shaker at dinner, there’s nothing here to lose sleep over, and again, in a properly built roof it’s never in the water path to begin with.

A Super-6 fibro roof cavity filled with an even grey cellulose blanket after pumping, flowing into the eaves and around the timbers
Seamless cellulose laid flush across the ceiling joists, recycled paper and borax, sitting in the cavity, separate from the roof’s gutter-to-tank water path.

What actually protects a tank

The things that really keep tank water clean.

If you’re collecting rainwater to drink, the things that actually protect your tank are the same regardless of which insulation you pick, and none of them are about the insulation itself. The Australian Government’s yourhome guide to rainwater is good plain reading on this. In practice it comes down to a clean catchment and keeping the ordinary roof grime, dust, leaves, and the droppings from birds, rats and possums, out of the water.

  • A first-flush diverter on the downpipe, so the dirtiest first run of water doesn't reach the tank.
  • A leaf screen or gutter guard, and gutters kept clear of litter.
  • A clean, fully finished roof. Insulation kept inside the cavity, no offcuts or dust left lying in the gutters.
  • A roof cavity that doesn't host vermin, because their droppings are the real thing you don't want washing into a tank.

That last point is where cellulose quietly earns its keep on a tank-water home. Because the insects rats feed on can’t survive in the borax-treated fibre, there’s far less to draw them in , and in my own field experience I’ve pulled rat nests out of plenty of batt-insulated roofs but never out of one we’ve pumped with cellulose. A cleaner cavity means less of exactly the muck you don’t want ending up in your drinking water. The job is done by a Comfort Zone franchise owner-operator who treats your roof like it’s their own. Drop sheets down, work kept in the cavity, site left clean, because they’re building their own reputation in your area. Every job is photographed to the same system and the photos are checked before you’re invoiced, so you can see it was done right, even the bits you’d never climb up to look at.

The practical question

Will a normal water filter take glass fibres out of my tank?

Here’s the detail. Glass-wool insulation fibres are roughly 1–10 microns across(a “5-micron” product actually runs from under 1 to over 20), and a standard household sediment filter is sold at 5 micron and 1 micron. So a 5-micron sediment filter catches most insulation fibres, but not the very finest. To be confident of catching the fine ones you want finer mechanical filtration: a 1-micron cartridge, a 0.5–1 micron carbon block, a ceramic filter, or ultrafiltration / reverse osmosis. A coarse 20–50 micron pre-filter on its own will let fine fibres through, and because fibres are long and thin they can thread a rated pore end-on, so nobody should promise to remove 100% of them at any single rating.

NSW Health’s Rainwater Treatment Fact Sheet sets out the same chain. A 20-micron pre-filter, a 1-micron filter before UV, 0.1–0.01 micron ultrafiltration, 0.001 micron reverse osmosis, and makes the point that water filters shouldn’t even be necessary if your catchment and tank are well maintained. In plain terms: a fine sediment filter is a sensible belt-and-braces backstop, but the real fix is upstream. Keep loose fibre off the roof in the first place.

And on the worry about actually swallowing a stray fibre, the reassuring bit is that the World Health Organization found no consistent, convincing evidence that fibres swallowed in drinking water are harmful. The known danger from glass and asbestos fibres is breathing them in while you handle them, not drinking them. So this is really about clean water and good catchment hygiene, not a poisoning scare. With cellulose there are simply no glass slivers to filter out. Its fibres are paper, and the borax is, milligram for milligram, in the same low-acute-toxicity range as table salt. For a home that drinks its rainwater, “no glass in the product” is the cleaner answer.

Was this helpful?

More on insulation and tank water

Is fibreglass insulation safe near my drinking-water tank?+

In a normally built and insulated home, your ceiling insulation sits inside the roof cavity, above the plasterboard and below the roof sheets, not in the gutters or the path your rainwater takes into the tank. So a properly installed roof keeps the insulation out of your tank water. The risk people are really worried about is loose fibres or dust washing off an exposed or disturbed roof into the gutters, which is a job-quality issue, not a property of the material sitting quietly in your ceiling. To be straight with you: glasswool batts are still made of fine glass fibres, and the manufacturers' own safety data sheets tell installers to wear a P2 dust mask while handling them. Cellulose, by contrast, is recycled paper treated with borax, and borax is a mineral salt about as toxic to you as table salt.

Does ceiling insulation actually touch the water that goes into my tank?+

Not in a roof that's built and installed properly. A rainwater tank collects what runs off your roof sheets into the gutters and down the pipe, and that water never travels through the ceiling cavity where your insulation lives. The insulation lies on top of the plasterboard ceiling, under the roof, completely separated from the gutter-to-tank path. Where you can get debris in the tank is from an open or part-finished roof, from leaf litter and roof dust generally, or from a sloppy install that leaves bits of insulation lying in the gutters instead of in the ceiling. That's why the job is done by a Comfort Zone franchise owner-operator working to one system: drop sheets down, work kept in the cavity where it belongs, site cleaned up, and every job photographed with the photos checked before you're invoiced. Most people never see inside their own roof, so we show them. A first-flush diverter on the tank downpipe is still cheap, sensible insurance against ordinary roof grime, worth fitting regardless of which insulation you choose.

What is borax, and is the borax in cellulose a problem for tank water?+

Cellulose is recycled waste paper treated with borax (and boric acid). Borax is a naturally occurring mineral salt, about as toxic to you as common table salt. It's the bit that makes cellulose a place insects won't live in and has been shown to slow fire spread, and it's locked into the paper fibre sitting in your ceiling, not floating around your gutters. I won't tell you to eat the stuff; you shouldn't eat any insulation, the same way you wouldn't eat the dust off your roof. But I will say this: plenty of us ate a few pages of a book as kids and lived to tell the tale, and borax is in roughly that league of nasty. As with fibreglass, in a properly built roof the cellulose stays in the cavity and out of the water path, so it isn't sitting in your drinking water in the first place. If you're worried about anything entering the tank, the answer for any roof is a first-flush diverter and a screened inlet, not picking your insulation around it.

I collect rainwater for drinking, which insulation would you put in my roof?+

After installing insulation since 1986, the pump-in cellulose fibre is the only one I'd use in my own home, tank water or not, and the reasoning holds up here. It's recycled paper and borax rather than fine glass fibre, it pumps in as one seamless blanket with no gaps, it deters the rats and insects whose droppings are the real thing you don't want washing off a roof, and it gives you a far cleaner roof cavity over the decades. If you want batts instead, I'd quote you the polyester, locally made, no glass fibre, over the fibreglass. Whichever you choose, the things that actually protect a drinking-water tank are the same: a roof installed cleanly with the insulation kept in the cavity, gutters left clear, a first-flush diverter, a leaf screen, and a tank you have looked at now and then. Get the install right and the insulation question takes care of itself.

Will a normal water filter remove glass fibres from my tank water, or do I need a special one?+

A standard 5-micron sediment filter catches most insulation fibres, because most are 5 microns across or wider, but glass-wool fibres run as fine as 1 micron and below, so to be confident of catching the fine ones you want finer filtration: a 1-micron cartridge, a 0.5–1 micron carbon block, a ceramic filter, or ultrafiltration or reverse osmosis. A coarse 20–50 micron pre-filter on its own won't do it, and because fibres are long and thin nobody should promise to remove 100% of them at any rating. NSW Health's position is that filters are a backstop and a well-maintained catchment is the main safeguard, so the real fix is keeping loose fibre off the roof. With cellulose there's no glass to filter out in the first place, and the World Health Organization has found no convincing evidence that swallowing the odd fibre is harmful anyway, so this is about clean water, not a poisoning scare.

My roof has anticon blanket under the iron. Is that a problem for my tank, and do I still need ceiling insulation?+

Anticon is a foil-faced fibreglass blanket rolled out under the roof sheets. Unlike ceiling batts it sits right under the roofing, but the rainwater that fills your tank runs across the outside of the roof sheets into the gutter, so in a sound roof the blanket isn't in that water path. A damaged or disturbed blanket shedding fibres into the gutters is the one real fibre worry, and it's handled like any roof debris, gutter mesh, a first-flush diverter and a fine sediment filter. The other thing to know is that anticon is only a thin condensation and thermal-break blanket; it's not a substitute for proper ceiling insulation and doesn't give you the R-value your ceiling needs in our climate, so even with anticon you still want cellulose pumped into the ceiling. With cellulose in the ceiling there's no glass blanket in the picture at all.

Reviews5.0 from 174+ reviews

Helped you sort the tank-water question? Leave us a review.

A quick honest review genuinely helps a small family business, and helps the next person decide. Thank you.

On a tank-water block and not sure what to put in? Call Peter on 0414 586 315 , I’ll give you a straight answer for your roof.

Was this page helpful?

Real reviews, real jobs

What our customers say

Genuine Google & hipages reviews from Comfort Zone customers across SE Queensland.

  • A

    Angela M.

    SE Queensland

    The fact that I can't even tell it's 6 degrees outside when I wake up in the morning speaks for itself. Have wasted so much money attempting to heat and cool an uninsulated home. Worth every $.

  • P

    P Peter

    Alstonvale, 2024

    hipages

    Connected with Comfort Zone Insulation and would recommend them

  • J

    Jessa B.

    Brisbane

    It dropped about 4 degrees straight away, and we added another 3 with the second job. I appreciate Peter's honesty, and the team showed pictures before and after.

  • N

    Nola M

    Birtinya, 2024

    hipages

    They were courteous and competent.

  • I

    Iain V-B.

    Brisbane

    Quick and polite service. Great follow-up advice and photos sent for our records. Above and beyond what we expected. Would highly recommend.

  • J

    Jennifer's E

    Upper Caboolture, 2024

    hipages

    Excellent customer service. Highly recommended. Has a profound knowledge of insulation products and has the best interest of his customer.

  • G

    Gerry S

    Fitzgibbon, 2023

    I used Comfort Zone and they have a done an excellent job.

  • J

    Jennifer

    Upper Caboolture, 2024

    hipages

    Excellent customer service. Highly recommend. Has a profound knowledge of insulation products and has the customer best interest.

  • J

    Jung K

    Riverhills, 2023

    An experienced family operation. Highly recommend. Thank you for the great job!

  • D

    Diane A

    Ormeau, 2024

    hipages

    Peter and crew did a great job I would definitely recommend them

  • D

    David H

    Sunshine Coast, 2021

    Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installation work.

  • T

    Timea

    Highland Park, 2023

    hipages

    I was extremely satisfied with the service they provided. They gave a very thourough explanation of the materials used, the way the work will be carried out and the price I had to pay was the exact amount quoted, no hidden costs included. They arrived on time, well prepared and workwas carried out exactly how they said it would be, they were super efficient, well prepared and were kind enough to even clean up after themselves. The services they provided was second to none! I don't hesitate to recommend them for any insulation job!

  • B

    Benjamin H

    Carseldine, 2019

    Very good explanation about their works. Advice of existing problems with the roof. Clean work. Very professional.

  • M

    Mark

    Pottsville, 2017

    hipages

    Michelle, we are done - Peter from comfort zone insulation was very helpful. very honest with his recommendations - in fact he told me that the product my daughter had if installed correctly was superb. Thanks Peter you are a champion and i would recommend you to any person that was wanting professional advice and old school service.

  • I

    Ian G

    Burnside, 2019

    Good information, communication and professionalism.

  • J

    Jessica

    Pottsville, 2016

    hipages

    This business offers a fantastic product that other businesses did not. Pump in ceiling insulation. Knowledge of the industry second to none.

  • D

    Danny D

    Boondall, 2018

    He explained everything he was going to do and the different types of insulation they used. He talked through the different options but made a recommendation for the one most people use, which is the one I chose. He was very understanding towards what I needed and not about himself.

  • J

    Jack

    Pottsville, 2023

    hipages

    Excellent communication and informative. Professional.

  • G

    Graham R

    Riverhills, 2018

    Comfort Zone. Turned up ahead of time, completed in about 2 hours, cleaned up. All good. Very motivated installation team.

  • T

    Tony P

    Redland Bay, 2023

    hipages

    Very knowledgeable about insulation

  • A

    Alex B

    West Ipswich, 2018

    Fast, friendly, efficient.

  • S

    Steve

    Redland Bay, 2017

    hipages

    Excellent job and reasonable price.

  • L

    Luke D

    Mcdowall, 2017

    Peter did a good job. It was a quick and clean service. I'm happy to recommend!

  • B

    Bruce H

    Kuluin, 2023

    hipages

    Prompt and efficient quoting.

  • B

    Brendon

    Brays Creek, 2016

    Peter supplied and installed roof insulation for me. He was very informative and provided good advice.

  • G

    Gerry S

    Fitzgibbon, 2023

    hipages

    I used Comfort Zone and they have a done an excellent job.

  • T

    Trevor G

    Brookside Centre, 2016

    Excellent tradesmen from Comfort Zone Insulation. They were punctual and cleaned up after. Highly recommended.

  • T

    Tamara

    Underwood, 2023

    hipages

    Peter is honest, hard-working and came on time. Knew excally what he was talking about and answered my questions. Would 100% recommend

  • J

    John G

    Beaudesert, 2019

    Peter is an honest person who provided me with the information I wanted then performed a good job with great results for the benefit of myself and my family.

  • S

    Sterling G

    Ashgrove, 2023

    hipages

    Comfort Zone were very knowledge with great communication and follow up

  • G

    Graham R

    Riverhills, 2018

    hipages

    Comfort Zone. Turned up ahead of time completed in +- 2 hours cleaned. All good. Very motivated installation team

  • J

    Jung K

    Riverhills, 2023

    hipages

    An experienced family operation. Highly recommend. Thank you for the great job!

  • K

    Kathy A

    North Lakes, 2023

    hipages

    We connected with Peter through HiPages and he was prompt, professional and even came back after the job was complete to assist with a question we had. We would highly recommend Peter for further insulation works.

  • D

    David H

    Sunshine Coast, 2021

    hipages

    Completed the job as quoted and to a high standard. Great personal service. Would highly recommend Comfort Zone for ceiling installationn work.

  • S

    Sue H

    Sunshine Coast, 2021

    hipages

    Incredible customer service

  • E

    Eileen C

    Cedar Vale, 2021

    hipages

    Quality work, good customer service, prompt

  • C

    Craig M

    Woody Point, 2021

    hipages

    Called within 5 minutes of request. Very knowledgeable and explained job in great detail, provide great advice in prior preparation for works required. Very friendly and helpful.

  • J

    Jenny C

    Plainland, 2021

    hipages

    Although I did not hire Peter I was impressed with the initial contact and the knowledge he was willing to impart. I was treated with respect which I appreciated. I would have hired but I received a lower quote.

  • Q

    Quinton

    Coomera, 2020

    hipages

    Professional installation without any short cuts. True to their word with high integrity. Response from Comfort Zone Insulation

  • G

    Gary P

    West Kempsey, 2020

    hipages

    Came & Gave a free quote

Call PeterGet a quote