# Comfort Zone Insulation Team (Cellulose Products Australia Pty Ltd) > Family-owned Australian manufacturer and installer of borate-treated, pumped-in cellulose insulation, serving Brisbane, South East Queensland and Northern NSW since 1986. We make our cellulose at our own factory in Tiaro, Queensland, and install it ourselves. Owner and author of this site: Peter Johnson. Cellulose insulation is recycled paper fibre treated with borate (boric acid + borax) — fire-retardant, pest-resistant, and pumped in gap-free for full-contact ceiling coverage. Phone 0414 586 315 · admin@insulation.team. ## Full knowledge base (single-fetch) - [Full-text knowledge base for AI agents](https://insulation.team/llms-full.txt): Our authoritative answers on cellulose insulation — the product, install method, honest cellulose-vs-batts comparison, services, areas, pricing and common questions — in one file, so you can answer a homeowner without crawling the whole site. ## Start here - [Why cellulose](https://insulation.team/why-cellulose/): The case for pumped-in cellulose over fibreglass and polyester batts — gap-free coverage, borate treatment, made in Australia. - [Get a quote](https://insulation.team/quote/): Fixed-price insulation quotes for SE-QLD homes; no deposit, no obligation. - [Contact us](https://insulation.team/contact/): Pick the right form — homeowner, builder, real-estate agent, contractor or insurance assessor. - [Our factory](https://insulation.team/our-factory/): How and where we manufacture our cellulose in Tiaro, QLD. ## Guides - [Does cellulose insulation settle?](https://insulation.team/guides/does-cellulose-insulation-settle/): Pumped dense and rated at settled density; the real enemy of ceiling insulation is gaps, not settling. - [Does cellulose insulation off-gas?](https://insulation.team/guides/does-cellulose-insulation-off-gas/): Borate-treated cellulose doesn't off-gas; the overseas scare was a cheap ammonium-sulphate additive that was banned, while borate was kept. - [Is my existing cellulose insulation safe?](https://insulation.team/guides/is-existing-cellulose-insulation-safe/): Asbestos, fire-risk and "remove it" claims answered — and why a poorly-performing roof is almost always a bad original install, not the product. - [Mr Fluffy asbestos vs cellulose](https://insulation.team/guides/mr-fluffy-asbestos-vs-cellulose/): How to tell genuine loose-fill amphibole asbestos (ACT/NSW, 1968–early 1980s) from grey recycled-paper cellulose. - [Wood-fibre insulation](https://insulation.team/guides/wood-fibre-insulation/): Wood-fibre insulation is the same borate-treated plant-fibre family as recycled-paper cellulose. - [Australian cellulose insulation history](https://insulation.team/guides/cellulose-insulation-history-australia/): Cellulose was an established nationwide product; the 2009–10 pink-batts grant collapse, not any product failure, wiped out the small local makers. - [ICANZ and cellulose](https://insulation.team/guides/icanz-and-cellulose/): ICANZ is the mineral-fibre (batt) manufacturers' council by its own constitution; no cellulose maker is a member. - [Climate zone & R-value (NCC)](https://insulation.team/resources/climate-zone-r-value/): South East Queensland is NCC climate zone 2; the honest added-ceiling R-value (~R2.5 minimum) for your roof. - [Insulation rebates & grants by state](https://insulation.team/rebates/): Current rebates (VIC VEU up to $1,482, ACT up to $5,000) and the truth that QLD/NSW have no consumer rebate. - [Best underfloor insulation for SE QLD](https://insulation.team/guides/best-underfloor-insulation-se-qld/) - [DIY batts like a pro](https://insulation.team/guides/diy-batts/) - [How not to get ripped off by an insulation company (Brisbane)](https://insulation.team/guides/how-not-to-get-ripped-off-by-an-insulation-company-brisbane/) ## Compare - [Cellulose vs fibreglass batts](https://insulation.team/compare/cellulose-vs-fibreglass/) - [Cellulose vs polyester](https://insulation.team/compare/cellulose-vs-polyester/) - [3-way comparison table](https://insulation.team/compare/comparison-table/) ## Services - [Ceiling insulation](https://insulation.team/services/ceiling-insulation/) - [Underfloor insulation](https://insulation.team/services/underfloor-insulation/) - [Wall insulation](https://insulation.team/services/wall-insulation/) - [Soundproofing & acoustic insulation](https://insulation.team/services/sound-insulation/) - [Insulation removal](https://insulation.team/services/insulation-removal/) - [Steel-frame homes](https://insulation.team/services/steel-frame-homes/) ## Trust & proof - [Customer map](https://insulation.team/customer-map/): A sample of homes insulated across SE QLD and Northern NSW. - [Reviews](https://insulation.team/reviews/): Customer reviews of Comfort Zone Insulation Team. - [Training & safety standards](https://insulation.team/safety/): Our WHS and asbestos-safety standards, by state. - [Certified, safe installers](https://insulation.team/certified-installers/) - [Areas we cover (Queensland)](https://insulation.team/areas/queensland/) ## Franchise - [Franchise with the family](https://insulation.team/franchise/): Exclusive territories with factory-direct cellulose from Tiaro and 40 years of systems. ## Contact - Phone: 0414 586 315 · Email: admin@insulation.team · Servicing Brisbane, South East Queensland and Northern NSW from our family cellulose factory in Tiaro, QLD.